Proposal Associate
LabConnect, Johnson City, TN, United States
Overview
LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
Job Summary
The Proposal Associate is responsible for preparing accurate, timely, and competitive price quotations for customers. This role involves gathering requirements, analyzing product or service specifications, reviewing cost data, and ensuring estimates align with company pricing strategies and margins. The Quoting Specialist collaborates closely with Business Development, operations, finance, and technical teams to validate scope, identify risks, and deliver well‑structured quotes that support successful customer proposals. The following duties are normal for this position; however, they are not to be construed as exclusive or all‑inclusive. Other duties may be required and assigned.
Essential Duties And Responsibilities
Prepare accurate and timely quotations based on customer requests, specifications, and pricing guidelines using the company’s pricing tools.
Collaborate with Scientific Affairs, Laboratory Services, Procurement, Partner laboratories, and Operational teams to gather necessary input, as needed.
Partner with Business Development Directors to ensure that clinical study quotes are complete and address the client’s needs.
Support continuous process improvement efforts to streamline quoting workflows and reduce turnaround times.
Update CRM database, as needed, and ensure accuracy of departmental information.
May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity.
May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity.
Participate in Proposal Management departmental initiatives.
Assist in preparation of departmental reports, as assigned.
Provide back‑up assistance for other departmental functions, when needed.
Perform all other related duties, as assigned.
Education And Experience
High School Diploma required. Associates degree or Bachelor’s degree in science, business, or marketing related discipline preferred.
1-5yearscustomer service or related experience.
Experience inacontractresearchand/or research setting preferred.
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
Skills And Ability
Reading and interpreting technical documents or scopes
Proficiency with quoting/configuration tools and CRM systems
Strong Excel skills (formulas, pivot tables, lookups)
Time management and workload prioritization
Ability to manage multiple simultaneous quote requests
Clear written and verbal communication
Ability to clarify requirements with sales teams or customers
Cross‑functional collaboration with sales, operations, finance, and technical teams
Problem‑solving and critical thinking
Adaptability in fast‑paced environments
Supervisory Responsibilities
None
Physical Demands
Remote/Hybrid, Other Desk‑Based Roles
Prolonged periods of sitting at a desk and working on a computer.
Prolonged use of computer and headphones for conference calls.
Communicate effectively via phone, video, and email.
Use hands and fingers to operate a computer and other office equipment.
Travel Requirements
Minimal
One Global Team
At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
Equal Employment Opportunity
LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.
Join our team and discover how your work can
impact patients' lives
around the world!
Benefits
Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
Health Benefits beginning on date of hire
PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
Short and Long‑Term Disability, Life Insurance, and AD&D
We celebrate our differences, which enriches our culture!
#J-18808-Ljbffr
LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
Job Summary
The Proposal Associate is responsible for preparing accurate, timely, and competitive price quotations for customers. This role involves gathering requirements, analyzing product or service specifications, reviewing cost data, and ensuring estimates align with company pricing strategies and margins. The Quoting Specialist collaborates closely with Business Development, operations, finance, and technical teams to validate scope, identify risks, and deliver well‑structured quotes that support successful customer proposals. The following duties are normal for this position; however, they are not to be construed as exclusive or all‑inclusive. Other duties may be required and assigned.
Essential Duties And Responsibilities
Prepare accurate and timely quotations based on customer requests, specifications, and pricing guidelines using the company’s pricing tools.
Collaborate with Scientific Affairs, Laboratory Services, Procurement, Partner laboratories, and Operational teams to gather necessary input, as needed.
Partner with Business Development Directors to ensure that clinical study quotes are complete and address the client’s needs.
Support continuous process improvement efforts to streamline quoting workflows and reduce turnaround times.
Update CRM database, as needed, and ensure accuracy of departmental information.
May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity.
May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity.
Participate in Proposal Management departmental initiatives.
Assist in preparation of departmental reports, as assigned.
Provide back‑up assistance for other departmental functions, when needed.
Perform all other related duties, as assigned.
Education And Experience
High School Diploma required. Associates degree or Bachelor’s degree in science, business, or marketing related discipline preferred.
1-5yearscustomer service or related experience.
Experience inacontractresearchand/or research setting preferred.
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
Skills And Ability
Reading and interpreting technical documents or scopes
Proficiency with quoting/configuration tools and CRM systems
Strong Excel skills (formulas, pivot tables, lookups)
Time management and workload prioritization
Ability to manage multiple simultaneous quote requests
Clear written and verbal communication
Ability to clarify requirements with sales teams or customers
Cross‑functional collaboration with sales, operations, finance, and technical teams
Problem‑solving and critical thinking
Adaptability in fast‑paced environments
Supervisory Responsibilities
None
Physical Demands
Remote/Hybrid, Other Desk‑Based Roles
Prolonged periods of sitting at a desk and working on a computer.
Prolonged use of computer and headphones for conference calls.
Communicate effectively via phone, video, and email.
Use hands and fingers to operate a computer and other office equipment.
Travel Requirements
Minimal
One Global Team
At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
Equal Employment Opportunity
LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.
Join our team and discover how your work can
impact patients' lives
around the world!
Benefits
Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
Health Benefits beginning on date of hire
PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
Short and Long‑Term Disability, Life Insurance, and AD&D
We celebrate our differences, which enriches our culture!
#J-18808-Ljbffr