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Assistant Market Operations Manager (Transportation/Warehouse)

PODS, Goodlettsville, TN, United States


Job Summary
Assist the Market Manager as it relates to the daily operations of a storage center within a designated territory. Responsibilities include, but are not limited to, directing day-to-day supervision of a storage center and associates, assisting the Market Manager in meeting customers’ expectations, and maintaining OSHA and preventative maintenance programs for the storage center.

Essential Duties and Responsibilities

Ensure AM SOP compliance for SC Workers

Dispatch and time‑stamping assistance for drivers

Print IF waybills for the day and check IF waybills for the next day

Coordinate with local and IF drivers throughout the day

Develop an efficient plan to pull containers based on needs

Convert containers for drivers

Conduct training and provide guidance to SC workers

Ensure staging for the next day or week

Lead missing container searches and water testing activities

Monitor Samsara software/video and report violations to the Market Manager

Complete any other assigned duties (backup EMT, MM, etc.)

Back up the Market Manager as needed (rotate Sundays/weekends)

Weekly (Bi‑Weekly)

Review and approve payroll each pay‑cycle due date

Submit container repair files

Monitor SC Worker IDP training progress and perform SC worker observations

Coordinate DEF and wiper fluid delivery

Open and interview PARs, onboarding, and other SC recruiting/hiring activities

Monthly

Create and post a monthly SC Worker schedule

Ensure associate certification and OSHA compliance

Maintain a consistent inventory of signs, tools, latches, parts, etc., and assist with ordering

Visit and inspect all warehouses and drop yards in the market on a monthly basis, and lead warehouse and drop‑yard inspection for audit compliance

Submit KPI and end‑of‑month information to MM and corporate support

Review prior month P&L with TM and finance lead

Attend safety training sessions and complete any assigned training

Quarterly

Participate in Individual Development Planning (IDP) with MM

Complete IDP with SCWs

Lead the coordination of container auctions

Perform full quarterly container reconciliation and turn it into TM for self‑audits

Attend EMT PODZILLA and customer damage field‑repair training

Management and Supervisory Responsibilities

Typically reports to the Market Manager

Directly responsible for managing other employees (hiring/termination and/or pay decisions, performance management) of Storage Center Workers and Equipment Maintenance Technicians

Job Qualifications

High School diploma required; college degree preferred or a minimum of one year of prior management experience

Ability to apply for and successfully attain a CDL Class B license or higher

Maintain a current, valid driver license from the state in which the position is assigned

Obtain PODS forklift certification

Obtain a valid DOT medical card

Mechanical ability essential to identify problems with equipment

Physical Requirements

Ability to sit at a desk and use a computer for up to eight hours a day; use hands and fingers to type on a keyboard and use a mouse to navigate

Ability to stand and walk for up to eight hours a day; stoop, bend, and lift boxes weighing up to 40 lbs

Occasionally required to stand, walk, stoop, kneel, crouch, or crawl

Require close vision, peripheral vision, and ability to adjust focus

Regularly required to sit; use hands to feel or handle; reach with hands and arms; talk and hear

Ability to hear and verbally communicate using a telephone handset and/or connected headset device

Working Conditions

Schedule is on a rotating basis with a combination of weekday and weekend work

Travel requirements: Within local territory

May be subject to pre‑employment criminal background check, drug screening, and random drug screenings in accordance with company policy

Equal Opportunity, Affine Action Employer
PODS Enterprises, LLC is an Equal Opportunity, Affine Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

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