Senior Animal Services Officer
City of Carrollton, Carrollton, TX, United States
Senior Animal Services Officer
Responsible for performing activities of an Animal Control Officer and performs lead activities such as assisting with staff performance, monitoring staff on a day-to-day basis, preparing monthly activity reports, providing training, and serving as a safety coordinator. Work is performed with limited supervision.
Essential Job Functions:
Participates in monitoring the day-to-day operations of the department and performing a variety of administrative activities, which includes: preparing and reviewing activity reports; coordinating monthly on-call and holiday schedules for on-call staff; and/or, performing other related activities.
Performs vector control program services, which includes: ordering required equipment and supplies; preparing sprayers for calibration; spraying residential streets; completing vector control reports; coordinating staff participation in vector control activities; and/or, performing other related activities.
Serves as the safety coordinator for the department, which includes: facilitating safety meetings; processing safety meeting notes and sign-in sheets; researching and conducting follow-up on staff concerns; assisting with the completion of accident and injury reports; and/or, performing other related activities.
Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets.
Responds to emergency situations involving animals on an on-call basis after normal business hours.
Performs other duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of animal care and handling principles and practices.
Knowledge of common animal and zoonotic diseases.
Knowledge of animal behavior.
Knowledge of wildlife habitat management principles and practices.
Knowledge of animal breeds.
Knowledge of animal traps, catch poles, and chemical immobilization techniques.
Knowledge of sedatives utilized on animals.
Knowledge of applicable laws, rules, regulations, and procedures.
Knowledge of basic animal anatomy.
Knowledge in resolving team conflict.
Skilled in applying independent judgment, personal discretion, and resourcefulness in interpreting and applying guidelines.
Skilled in mediating conflict.
Skilled in applying vector control processes.
Skilled in providing customer service.
Skilled in restraining and handling difficult animals.
Skilled in operating a computer and related software applications.
Skilled in communicating effectively with a variety of individuals, including good written and verbal communication skills.
Ability to lift up to 75 lbs. without assistance, including loading an animal into a transport unit.
Supervisory/Budget Responsibilities:
Lead responsibility over Animal Services Officers.
Assist Animal Services Manager with preparing mid-year and annual performance evaluations for field staff.
Initiate Positive Performance Management to encourage strong performance and correct performance deficiencies.
Complete accident/injury reports as needed.
Minimum Qualifications:
High school diploma or G.E.D. equivalency.
Three years of progressively responsible animal control experience.
3-4 years of customer service experience.
Must have a current State of Texas Basic Animal Control Certification.
Ability to obtain State of Texas Advanced Animal Control Certification within 1 year of employment.
Ability to obtain Euthanasia Technician Certification, as required by city policy, within 6 months of employment.
Requires a valid Texas Driver's License
Working Conditions:
Frequent climbing, balancing, reaching, sitting, standing, walking, stooping, kneeling, crouching, talking, seeing, hearing, smelling, and manual dexterity.
Occasional lifting and carrying of more than 100 pounds.
Work is typically performed in both a standard office and outdoor environment, with potential exposure to adverse weather conditions.
Work is occasionally performed in close quarters and high and precarious places.
Potential exposure to electrical shock, vibrations, fumes or airborne particles, infectious diseases, chemicals, and criminal suspects.
Drive pick-up truck with animal transport equipment.
Uses two-way radios, multi-line phone system and cellular phone.
Frequent use of medical devices including syringes, needles, droppers, swabs and medical safety equipment.
Administers canine and feline vaccinations, to include mixing, preparation and administer.
Utilizes animal restraint equipment including restraint pole, snake pole, snake tongs, flexible snare, several size animal traps, injured animal transport equipment, animal muzzles, halters, livestock leads and harness.
Uses high pressure cleaning equipment.
Utilizes personal protective equipment.
Conditions of Employment:
Must pass pre-employment drug test.
Must pass criminal history check.
Must pass motor vehicle records check.
Must maintain a valid Texas Driver's License.
Must obtain Euthanasia Technician Certification, as required by city policy, within 6 months of employment.
Must obtain State of Texas Advanced Animal Control Certification within 1 year of employment.
Responsible for performing activities of an Animal Control Officer and performs lead activities such as assisting with staff performance, monitoring staff on a day-to-day basis, preparing monthly activity reports, providing training, and serving as a safety coordinator. Work is performed with limited supervision.
Essential Job Functions:
Participates in monitoring the day-to-day operations of the department and performing a variety of administrative activities, which includes: preparing and reviewing activity reports; coordinating monthly on-call and holiday schedules for on-call staff; and/or, performing other related activities.
Performs vector control program services, which includes: ordering required equipment and supplies; preparing sprayers for calibration; spraying residential streets; completing vector control reports; coordinating staff participation in vector control activities; and/or, performing other related activities.
Serves as the safety coordinator for the department, which includes: facilitating safety meetings; processing safety meeting notes and sign-in sheets; researching and conducting follow-up on staff concerns; assisting with the completion of accident and injury reports; and/or, performing other related activities.
Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets.
Responds to emergency situations involving animals on an on-call basis after normal business hours.
Performs other duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of animal care and handling principles and practices.
Knowledge of common animal and zoonotic diseases.
Knowledge of animal behavior.
Knowledge of wildlife habitat management principles and practices.
Knowledge of animal breeds.
Knowledge of animal traps, catch poles, and chemical immobilization techniques.
Knowledge of sedatives utilized on animals.
Knowledge of applicable laws, rules, regulations, and procedures.
Knowledge of basic animal anatomy.
Knowledge in resolving team conflict.
Skilled in applying independent judgment, personal discretion, and resourcefulness in interpreting and applying guidelines.
Skilled in mediating conflict.
Skilled in applying vector control processes.
Skilled in providing customer service.
Skilled in restraining and handling difficult animals.
Skilled in operating a computer and related software applications.
Skilled in communicating effectively with a variety of individuals, including good written and verbal communication skills.
Ability to lift up to 75 lbs. without assistance, including loading an animal into a transport unit.
Supervisory/Budget Responsibilities:
Lead responsibility over Animal Services Officers.
Assist Animal Services Manager with preparing mid-year and annual performance evaluations for field staff.
Initiate Positive Performance Management to encourage strong performance and correct performance deficiencies.
Complete accident/injury reports as needed.
Minimum Qualifications:
High school diploma or G.E.D. equivalency.
Three years of progressively responsible animal control experience.
3-4 years of customer service experience.
Must have a current State of Texas Basic Animal Control Certification.
Ability to obtain State of Texas Advanced Animal Control Certification within 1 year of employment.
Ability to obtain Euthanasia Technician Certification, as required by city policy, within 6 months of employment.
Requires a valid Texas Driver's License
Working Conditions:
Frequent climbing, balancing, reaching, sitting, standing, walking, stooping, kneeling, crouching, talking, seeing, hearing, smelling, and manual dexterity.
Occasional lifting and carrying of more than 100 pounds.
Work is typically performed in both a standard office and outdoor environment, with potential exposure to adverse weather conditions.
Work is occasionally performed in close quarters and high and precarious places.
Potential exposure to electrical shock, vibrations, fumes or airborne particles, infectious diseases, chemicals, and criminal suspects.
Drive pick-up truck with animal transport equipment.
Uses two-way radios, multi-line phone system and cellular phone.
Frequent use of medical devices including syringes, needles, droppers, swabs and medical safety equipment.
Administers canine and feline vaccinations, to include mixing, preparation and administer.
Utilizes animal restraint equipment including restraint pole, snake pole, snake tongs, flexible snare, several size animal traps, injured animal transport equipment, animal muzzles, halters, livestock leads and harness.
Uses high pressure cleaning equipment.
Utilizes personal protective equipment.
Conditions of Employment:
Must pass pre-employment drug test.
Must pass criminal history check.
Must pass motor vehicle records check.
Must maintain a valid Texas Driver's License.
Must obtain Euthanasia Technician Certification, as required by city policy, within 6 months of employment.
Must obtain State of Texas Advanced Animal Control Certification within 1 year of employment.