Operations Leader - Full Time
SEPHORA, Richmond, VA, United States
Overview
Job ID:
283401
Store Name/Number:
VA-Short Pump (0712)
Address:
11800 West Broad St Ste 1416, Richmond, VA 23233, United States (US)
Hourly/Salaried:
Hourly (Non-Exempt)
Full Time/Part Time:
Full Time
Position Type:
Regular
Your Role at Sephora:
As an Operations Leader, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to belong to something beautiful.
Responsibilities
Lead with impact: Directly affect store success by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
Drive brand presentation: Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
Support client experience: Partner with the team to deliver exceptional service and contribute to achieving store goals.
Coach and develop: Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience for all.
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hours/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
Proven ability to lead, coach, and develop teams to achieve goals
Strong attention to detail with excellent problem-solving and organizational skills
Effective time management and ability to prioritize in a dynamic environment
Excellent communication and interpersonal skills
Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
Physically able to lift and carry up to 50 pounds as needed
Benefits & Equal Opportunity
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found Here.
Salary: $24.00 - $31.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience, and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws and fair chance ordinances where applicable.
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Job ID:
283401
Store Name/Number:
VA-Short Pump (0712)
Address:
11800 West Broad St Ste 1416, Richmond, VA 23233, United States (US)
Hourly/Salaried:
Hourly (Non-Exempt)
Full Time/Part Time:
Full Time
Position Type:
Regular
Your Role at Sephora:
As an Operations Leader, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to belong to something beautiful.
Responsibilities
Lead with impact: Directly affect store success by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
Drive brand presentation: Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
Support client experience: Partner with the team to deliver exceptional service and contribute to achieving store goals.
Coach and develop: Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience for all.
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hours/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
Proven ability to lead, coach, and develop teams to achieve goals
Strong attention to detail with excellent problem-solving and organizational skills
Effective time management and ability to prioritize in a dynamic environment
Excellent communication and interpersonal skills
Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
Physically able to lift and carry up to 50 pounds as needed
Benefits & Equal Opportunity
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found Here.
Salary: $24.00 - $31.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience, and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws and fair chance ordinances where applicable.
#J-18808-Ljbffr