Plumbing Service Manager
J. Blanton Plumbing, Cincinnati, OH, United States
J. Blanton Plumbing is one of the largest and most reputable plumbing companies in Chicago, known for delivering top-tier residential service and building high‑performing teams. As a proud
Nexstar member , we operate with proven systems, strong leadership, and a commitment to excellence.
We are now expanding into Ohio and building out a brand‑new operation, creating a unique opportunity for a driven leader to take ownership of a growing market from the ground up.
Position Overview
We are looking for a
Plumbing Service Manager
to lead the field operations of our new Ohio location. This is a high‑impact leadership role where you will be responsible for building, developing, and managing a team of service technicians while driving performance, revenue, and customer satisfaction.
If you thrive in a fast‑paced environment, know how to coach technicians, and want to be part of something being built from the ground up, this is that opportunity.
What You\'ll Do
Lead and manage day‑to‑day field operations for the service team
Hire, train, and develop high‑performing service technicians
Coach technicians on performance, customer experience, and revenue generation
Drive KPIs including average ticket, conversion rates, and overall team productivity
Ensure exceptional customer service and uphold company standards
Implement and follow Nexstar systems and processes
Work closely with leadership to scale and grow the Ohio market
Requirements
Proven experience managing plumbing service teams
Strong leadership and coaching ability
Experience driving technician performance and revenue
Familiarity with Nexstar systems is a major plus
Strong communication and organizational skills
Ability to build and lead a team in a new market
Benefits
Competitive compensation with high earning potential
Medical, dental, and vision insurance coverage
401(k) with company match
Paid time off to recharge and rest
Be part of a growing, forward‑thinking company that is raising the bar in home services
Professional development assistance
Referral program
#J-18808-Ljbffr
Nexstar member , we operate with proven systems, strong leadership, and a commitment to excellence.
We are now expanding into Ohio and building out a brand‑new operation, creating a unique opportunity for a driven leader to take ownership of a growing market from the ground up.
Position Overview
We are looking for a
Plumbing Service Manager
to lead the field operations of our new Ohio location. This is a high‑impact leadership role where you will be responsible for building, developing, and managing a team of service technicians while driving performance, revenue, and customer satisfaction.
If you thrive in a fast‑paced environment, know how to coach technicians, and want to be part of something being built from the ground up, this is that opportunity.
What You\'ll Do
Lead and manage day‑to‑day field operations for the service team
Hire, train, and develop high‑performing service technicians
Coach technicians on performance, customer experience, and revenue generation
Drive KPIs including average ticket, conversion rates, and overall team productivity
Ensure exceptional customer service and uphold company standards
Implement and follow Nexstar systems and processes
Work closely with leadership to scale and grow the Ohio market
Requirements
Proven experience managing plumbing service teams
Strong leadership and coaching ability
Experience driving technician performance and revenue
Familiarity with Nexstar systems is a major plus
Strong communication and organizational skills
Ability to build and lead a team in a new market
Benefits
Competitive compensation with high earning potential
Medical, dental, and vision insurance coverage
401(k) with company match
Paid time off to recharge and rest
Be part of a growing, forward‑thinking company that is raising the bar in home services
Professional development assistance
Referral program
#J-18808-Ljbffr