Cabin Supervisor
GRUPO EULEN USA, Miami, FL, United States
More than 60 years as a leader in Spain in general business services. The Grupo EULEN has more than 7,000 clients in 11 countries, more than 75,000 employees, and more than 80 services in the market.
Job Overview
The Cabin Supervisor is responsible for coordinating, leading, and evaluating Cabin Operations. Other responsibilities include ensuring safety compliance, mentoring employees, attendance records, and documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for managing the work team and delegating tasks to support Cabin Operation
Monitoring and assisting the team’s performance while leading and motivating staff
Interviewing applicants and training new hires according to the position needed
Conduct shift briefings to ensure staff is organized and informed
Resolving customer/employee complaints
Administration duties such as record keeping and paperwork
Ensure familiarity with all areas of the operation and aircraft
Responsible for completing assigned tasks promptly while complying with the company’s expectations, rules, and procedures such as
Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)
Galleys (clean, mop, stock, empty trash)
Vacuum all carpets and mop all floors
Seats (brush seat, armchair positioning, pocket cleaning, storage literature in pocket)
Blankets, Pillows, Tray table cleaning
Acquire Lavatory service and potable water service certification within the first 60 days of employment.
Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraft.
Other duties may be assigned
Qualifications
EDUCATION, LICENSE, and/or CERTIFICATION
High school diploma or equivalent required.
Must have a valid driver’s license for AOA training
EXPERIENCE And/or KNOWLEDGE
Previous Cabin airline experience is a plus, but not required
1 year or more leading / supervising airport operation or equivalent experience
SKILL And/or ABILITIES
Ability to speak and understand Spanish / English
Ability to work in a teamwork environment and delegate tasks
Excellent written and verbal skills
Excellent skills with computers
Must be able to carry, bend, lift and turn with bags weighing up to 70lbs
Must be able to stand for long periods, stoop, climb, and kneel
Must be professional appearance and adhere to company grooming/uniform policy
Ability to work rotating shifts including nights, holidays, weekends, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.
TRAVEL
Negligible
Physical Activities And Requirements Of This Position
Physical Demands
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
EEOC
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
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Job Overview
The Cabin Supervisor is responsible for coordinating, leading, and evaluating Cabin Operations. Other responsibilities include ensuring safety compliance, mentoring employees, attendance records, and documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for managing the work team and delegating tasks to support Cabin Operation
Monitoring and assisting the team’s performance while leading and motivating staff
Interviewing applicants and training new hires according to the position needed
Conduct shift briefings to ensure staff is organized and informed
Resolving customer/employee complaints
Administration duties such as record keeping and paperwork
Ensure familiarity with all areas of the operation and aircraft
Responsible for completing assigned tasks promptly while complying with the company’s expectations, rules, and procedures such as
Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)
Galleys (clean, mop, stock, empty trash)
Vacuum all carpets and mop all floors
Seats (brush seat, armchair positioning, pocket cleaning, storage literature in pocket)
Blankets, Pillows, Tray table cleaning
Acquire Lavatory service and potable water service certification within the first 60 days of employment.
Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraft.
Other duties may be assigned
Qualifications
EDUCATION, LICENSE, and/or CERTIFICATION
High school diploma or equivalent required.
Must have a valid driver’s license for AOA training
EXPERIENCE And/or KNOWLEDGE
Previous Cabin airline experience is a plus, but not required
1 year or more leading / supervising airport operation or equivalent experience
SKILL And/or ABILITIES
Ability to speak and understand Spanish / English
Ability to work in a teamwork environment and delegate tasks
Excellent written and verbal skills
Excellent skills with computers
Must be able to carry, bend, lift and turn with bags weighing up to 70lbs
Must be able to stand for long periods, stoop, climb, and kneel
Must be professional appearance and adhere to company grooming/uniform policy
Ability to work rotating shifts including nights, holidays, weekends, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.
TRAVEL
Negligible
Physical Activities And Requirements Of This Position
Physical Demands
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
EEOC
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
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