Non-student Hourly Graduate Student & Program Specialist
University of North Texas - Denton, Denton, TX, United States
Position Overview
The Toulouse Graduate School unit is seeking to hire a part-time, Non-student Hourly Graduate Student & Program Specialist to assist their team. This position serves as support staff for degree plan processing, updating/verification, and graduation of all master's and doctoral students at the University of North Texas. The position provides customer service to UNT faculty, staff, and graduate students.
Minimum Qualifications
Office administration work experience, and experience utilizing Microsoft Office software applications.
Knowledge, Skills and Abilities
Must be able to take direction and be self-reliant.
Must be professional and very comfortable assisting individuals over the phone or in person.
Demonstrated ability to provide outstanding customer service.
Demonstrated skill in verbal and written communications.
Ability to establish and maintain effective working relationships.
Ability handle multiple priorities.
Strong attention to detail.
Preferred Qualifications
Experience with UNT's PeopleSoft Enterprise Information System (EIS) - Student Information System module.
Job Duties
Assist with incoming emails and responses, fielding questions from students, departments, faculty, and Toulouse Graduate School front desk.
Assist with checking-in of master's and doctoral degree plans, degree plan changes, revised degree plans, part-time enrollment requests, committee forms, qualifying exam results, leave of absence and time extension requests.
Data entry into Enterprise Information System (EIS) software.
Reviewing and processing miscellaneous student forms received. Monitor electronic form submission activity.
Assist with gathering records and updating information for graduation application evaluations for master's and doctoral candidates.
Assist with contacting departments/advisors regarding student graduation issues, graduate commencement/ceremony preparation and other duties as assigned.
Physical Requirements
Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Sedentary work that primarily involves sitting/standing.
Repeating motions that may include the wrists, hands and/or fingers.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
Part-time, up to 19 hours per week. Monday - Friday.
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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The Toulouse Graduate School unit is seeking to hire a part-time, Non-student Hourly Graduate Student & Program Specialist to assist their team. This position serves as support staff for degree plan processing, updating/verification, and graduation of all master's and doctoral students at the University of North Texas. The position provides customer service to UNT faculty, staff, and graduate students.
Minimum Qualifications
Office administration work experience, and experience utilizing Microsoft Office software applications.
Knowledge, Skills and Abilities
Must be able to take direction and be self-reliant.
Must be professional and very comfortable assisting individuals over the phone or in person.
Demonstrated ability to provide outstanding customer service.
Demonstrated skill in verbal and written communications.
Ability to establish and maintain effective working relationships.
Ability handle multiple priorities.
Strong attention to detail.
Preferred Qualifications
Experience with UNT's PeopleSoft Enterprise Information System (EIS) - Student Information System module.
Job Duties
Assist with incoming emails and responses, fielding questions from students, departments, faculty, and Toulouse Graduate School front desk.
Assist with checking-in of master's and doctoral degree plans, degree plan changes, revised degree plans, part-time enrollment requests, committee forms, qualifying exam results, leave of absence and time extension requests.
Data entry into Enterprise Information System (EIS) software.
Reviewing and processing miscellaneous student forms received. Monitor electronic form submission activity.
Assist with gathering records and updating information for graduation application evaluations for master's and doctoral candidates.
Assist with contacting departments/advisors regarding student graduation issues, graduate commencement/ceremony preparation and other duties as assigned.
Physical Requirements
Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Sedentary work that primarily involves sitting/standing.
Repeating motions that may include the wrists, hands and/or fingers.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
Part-time, up to 19 hours per week. Monday - Friday.
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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