Shipping and Logistics Specialist
Chaos, Hawthorne, CA, United States
CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.
CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com.
Role Overview
Own outbound shipping, logistics execution, and material movement.
Ensure accurate, compliant, and on-time delivery of all shipments.
Manage domestic, international, and internal logistics flows.
Responsibilities
Shipping Execution
Pack, label, and prepare outbound shipments.
Generate and manage all shipping documentation (BOL, invoices, export docs).
Schedule and coordinate shipments with carriers.
Logistics & Freight Management
Coordinate with freight forwarders for domestic and international shipments.
Optimize shipping methods, costs, and delivery timelines.
Manage shipment tracking and issue resolution.
RMAs, RTVs & Internal Transfers
Process RMAs (returns from customers) and RTVs (returns to vendors).
Manage reverse logistics workflows and documentation.
Execute internal material transfers between sites or functions.
Packaging & Compliance
Ensure proper packaging for protection, compliance, and transport requirements.
Maintain compliance with export regulations (ITAR/EAR).
Ensure audit-ready shipping records and documentation.
Metrics & Performance
Track and improve:
On-time shipment (%)
Shipping accuracy
Damage/return rates
Drive continuous improvement in logistics execution.
Cross-Functional Coordination
Partner with production, planning, and program teams.
Ensure alignment with delivery schedules and priorities.
Minimum Requirements
3+ years in shipping, logistics, or warehouse operations.
Experience with domestic and international shipping processes.
Familiarity with ERP/WMS systems and shipping tools.
Preferred Requirements
Experience with freight forwarding and export compliance (ITAR/EAR).
Experience in manufacturing or defense environments.
Why CHAOS?
Health Benefits:
Medical, dental, and vision benefits 100% paid for by the company
Additional benefits:
401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
Our Perks:
Free daily lunch, No meeting Fridays, unlimited PTO, casual dress code
Compensation Components:
Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
Team Growth:
250 employees and counting across 5 global offices
Hourly Rate: $30.00 - $48.00/hour
The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.
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CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com.
Role Overview
Own outbound shipping, logistics execution, and material movement.
Ensure accurate, compliant, and on-time delivery of all shipments.
Manage domestic, international, and internal logistics flows.
Responsibilities
Shipping Execution
Pack, label, and prepare outbound shipments.
Generate and manage all shipping documentation (BOL, invoices, export docs).
Schedule and coordinate shipments with carriers.
Logistics & Freight Management
Coordinate with freight forwarders for domestic and international shipments.
Optimize shipping methods, costs, and delivery timelines.
Manage shipment tracking and issue resolution.
RMAs, RTVs & Internal Transfers
Process RMAs (returns from customers) and RTVs (returns to vendors).
Manage reverse logistics workflows and documentation.
Execute internal material transfers between sites or functions.
Packaging & Compliance
Ensure proper packaging for protection, compliance, and transport requirements.
Maintain compliance with export regulations (ITAR/EAR).
Ensure audit-ready shipping records and documentation.
Metrics & Performance
Track and improve:
On-time shipment (%)
Shipping accuracy
Damage/return rates
Drive continuous improvement in logistics execution.
Cross-Functional Coordination
Partner with production, planning, and program teams.
Ensure alignment with delivery schedules and priorities.
Minimum Requirements
3+ years in shipping, logistics, or warehouse operations.
Experience with domestic and international shipping processes.
Familiarity with ERP/WMS systems and shipping tools.
Preferred Requirements
Experience with freight forwarding and export compliance (ITAR/EAR).
Experience in manufacturing or defense environments.
Why CHAOS?
Health Benefits:
Medical, dental, and vision benefits 100% paid for by the company
Additional benefits:
401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
Our Perks:
Free daily lunch, No meeting Fridays, unlimited PTO, casual dress code
Compensation Components:
Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
Team Growth:
250 employees and counting across 5 global offices
Hourly Rate: $30.00 - $48.00/hour
The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.
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