Hotel Night Auditor
GF Hotels and Resorts, Key Largo, FL, United States
Night Auditor
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
Make sure every hotel guest has a pleasant stay
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Complete additional bookkeeping, administrative, and accounting procedures as requested
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications
Outstanding communication skills and excellent customer service skills are required
Computer proficiency is required; experience with accounting or reservation software is preferred
Overnight shift; requires flexible hours
Experience in the hospitality industry or guest services is preferred, but not required
High school diploma or equivalent required; some college preferred
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
Make sure every hotel guest has a pleasant stay
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Complete additional bookkeeping, administrative, and accounting procedures as requested
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications
Outstanding communication skills and excellent customer service skills are required
Computer proficiency is required; experience with accounting or reservation software is preferred
Overnight shift; requires flexible hours
Experience in the hospitality industry or guest services is preferred, but not required
High school diploma or equivalent required; some college preferred