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Facilities Associate

RRD, Chicago, IL, United States


RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description
This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security, and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.

Schedule
Monday - Friday 10:30am-7:30pm

Job Duties

Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution

Respond to employee facility related requests – temperature, parking, etc.

Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.

Support emergency evacuation plans/fire drills

Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services

Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system

Coordinate minor moves

Coordinate furniture orders/minor furniture changes

Manage building access/badges and internal keys

Coordinate onboarding and offboarding of client staff

Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives

Work with manager to update Site Procedures Manual

Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition

Qualifications

Minimum of 1 year of work experience in the area field of facilities, property management or building operations

High School diploma or GED required

Strong written and verbal skills

Proven customer service skillset

Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar

Experience in navigating a high-profile, high-paced environment

Ability to problem solve, rationalize and mitigate/manage obstacles presented

Self starter, task-oriented leader

Ability to work overtime as needed

Ability to handle sensitive and/or confidential information

Proven ability to multi-task, meet deadlines and complete projects in a timely manner

Demonstrate initiative and proactive thinking

Ability to work well with others in a team atmosphere

Maintain a professional appearance and high level customer service mindset at all times

Ability to commit and adhere to all client values, principles and procedures

Additional Information
The rate of pay for this role at the noted RRD location is $24.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

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