Customer Service Supervisor - AI-Driven Ops & Team Lead

Chubb is seeking a Supervisor for their Agency Services Contact Center located in Whitehouse Station, New Jersey. In this role, you will lead a team of customer service representatives, ensuring compliance with service level agreements while driving performance improvements. Key responsibilities include managing team performance, resource allocation, and fostering an innovative team environment. The role requires strong leadership skills, a commitment to exceptional customer service, and familiarity with performance metrics. Join Chubb, a leader in the insurance industry, and drive excellence in customer interactions.
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