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Operational Success Specialist

The Collier Companies, Gainesville, FL, United States


Overview

Operational Success Specialist | The Collier Companies
This is an on-site role, reporting from any of The Collier Companies' communities all over Florida. We are seeking a dynamic and experienced Multifamily Professional to join our team as an Operations Specialist. This unique role involves traveling to communities, assessing their needs, and implementing effective strategies to create success. The ideal candidate will have a proven track record in multifamily property management as a leasing specialist or assistant community manager, with expertise across asset types including student housing, luxury apartments, lease-ups, and/or conventional properties.

Perks & Benefits

The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income.
Up to 24 days off during your first year with an annual increase.
Stylish TCC logo attire is provided.
Comprehensive medical, dental & vision insurance.
Group & supplemental life insurance policy options.
Healthcare reimbursement account & legal services insurance.
Career growth opportunities.
Industry education opportunities.

Responsibilities

Execute stabilization plans under the direction of the Stabilization Lead.
Drive leasing, collections, and day-to-day operational performance.
Step into key on-site roles as needed to maintain continuity of operations.
Ensure company systems and processes are followed consistently.
Identify and correct breakdowns in execution at the site level.
Support achievement of occupancy, delinquency, and rate targets.
Maintain strong resident interactions and service standards during stabilization.
Operate on-site for extended periods to stabilize performance.

Qualifications

Experience: Minimum of 3 years in multifamily property management, with a strong background in leasing diverse asset types.
Skills: Exceptional communication and problem-solving abilities. Ability to work independently and handle high-pressure situations.
Education: Bachelor’s degree in Property Management, Business Administration, or a related field preferred.
Certifications: Relevant industry certifications (e.g., CPM, CAM) are a plus.
Travel: Willingness and ability to travel extensively and stay on-site for extended periods.

Our Culture

The Collier Companies recognizes team members as the foundation of our success and aims to support them in becoming their best selves.
Our external mission is making your home the heart of our business.
We value collaboration and mutual support to achieve our missions.
We pride ourselves on applying the principles from The 7 Habits of Highly Effective People.
We are committed to CANI (Constant & Never-Ending Improvement) and to Initiative & Resourcefulness to find efficient and effective solutions.
We support ongoing learning through book clubs, training, mentorship, and our Collier College program.
Growth mindset: we aim to expand and continue developing both people and communities.
We emphasize stability through a long-term hold strategy to benefit our human capital, finances, and customer experience.
Rooted: privately owned since the 1970s, owning and managing over 12,000 apartment homes with significant construction activity each year.

At The Collier Companies, it is all about people. Our Residents depend on us to be observant, responsive, and attentive to their needs. Every day is rewarding, challenging, and meaningful. When someone lives in one of our communities, they entrust us with providing their home, a responsibility we take seriously. We ask all who join us to commit to doing likewise.

PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS WHILE SUPPORTING TEAM MEMBERS TO BECOME THEIR BEST SELVES

Background checks are an employment requirement. Upon submission of your application, you will be invited to complete our candidate assessment.

These are required steps in the hiring process. The Collier Companies is an Equal Opportunity Employer

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