Patient Services Representative Associate

Corewell Health - 7 North Atkinson Drive - Responsibilities: Greet and communicate with patients or visitors, including collecting payments and co-payments; Answer practice phone calls; schedule patient appointments using a decision tree where applicable; Documents patient phone calls in EHR for call routing / resolution; Perform patient registration and check-in: confirm patient demographic and insurance information; assist patients with kiosk registration; Perform patient check-out: schedules follow-up appointments or confirms future appointments