Technical Account Manager
Renesas Electronics Corporation, Frisco, TX, United States
About the Role
As a Technical Account Manager, you will be the trusted advisor for a portfolio of Altium’s Enterprise customers, ensuring their success with our solutions. You’ll build deep relationships, resolve technical challenges and guide customers in optimizing Altium’s tools for their unique workflows. By collaborating with R&D, Support and Sales you’ll drive adoption, uncover growth opportunities and advocate for customer needs—directly impacting their satisfaction and Altium’s revenue. This role combines technical expertise with strategic account management, perfect for someone passionate about solving complex problems and fostering long-term customer success.
A Day in the Life of Our Technical Account Manager
Be the primary technical contact for Enterprise customers, ensuring their success with Altium solutions
Build trusted relationships and guide customers on implementation, integration, and optimization
Troubleshoot technical issues, elevate to R&D when needed, and drive resolutions
Identify growth opportunities and lead strategic business reviews
Collaborate with Sales, Support, and R&D to align customer needs with product development
Advocate for customers internally and provide actionable feedback
Monitor customer health and mitigate risks to drive retention
Qualifications
Bachelor’s/Master’s in Electrical/Mechanical Engineering or equivalent experience
3+ years in technical account management, customer success, or ECAD/EDA client‑facing roles
Hands‑on Altium product experience preferred
Strong problem‑solving and project management skills
Excellent communicator who can simplify technical concepts
The expected annual pay range for this position is $109,000-$130,000. This position is also eligible for bonus opportunities. Pay is dependent on geographic location and experience.
Benefits
Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre‑tax commuter benefits, life insurance, AD&D, and pet insurance. Employees also receive company‑paid life insurance and AD&D, LTD, short‑term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees attend a detailed benefit orientation to learn more about our many benefits and resources.
Equal Opportunity Employer
Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement.
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As a Technical Account Manager, you will be the trusted advisor for a portfolio of Altium’s Enterprise customers, ensuring their success with our solutions. You’ll build deep relationships, resolve technical challenges and guide customers in optimizing Altium’s tools for their unique workflows. By collaborating with R&D, Support and Sales you’ll drive adoption, uncover growth opportunities and advocate for customer needs—directly impacting their satisfaction and Altium’s revenue. This role combines technical expertise with strategic account management, perfect for someone passionate about solving complex problems and fostering long-term customer success.
A Day in the Life of Our Technical Account Manager
Be the primary technical contact for Enterprise customers, ensuring their success with Altium solutions
Build trusted relationships and guide customers on implementation, integration, and optimization
Troubleshoot technical issues, elevate to R&D when needed, and drive resolutions
Identify growth opportunities and lead strategic business reviews
Collaborate with Sales, Support, and R&D to align customer needs with product development
Advocate for customers internally and provide actionable feedback
Monitor customer health and mitigate risks to drive retention
Qualifications
Bachelor’s/Master’s in Electrical/Mechanical Engineering or equivalent experience
3+ years in technical account management, customer success, or ECAD/EDA client‑facing roles
Hands‑on Altium product experience preferred
Strong problem‑solving and project management skills
Excellent communicator who can simplify technical concepts
The expected annual pay range for this position is $109,000-$130,000. This position is also eligible for bonus opportunities. Pay is dependent on geographic location and experience.
Benefits
Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre‑tax commuter benefits, life insurance, AD&D, and pet insurance. Employees also receive company‑paid life insurance and AD&D, LTD, short‑term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees attend a detailed benefit orientation to learn more about our many benefits and resources.
Equal Opportunity Employer
Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement.
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