Gold Dust West Elko - Guest Services Main BankerSwing/Graveyard Shift
Jacobs Entertainment, Elko, NV, United States
Guest Services Main BankerSwing/Graveyard Shift
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a "Guest Services Main BankerSwing/Graveyard Shift" for Gold Dust West Elko. This property features a modern interior with the latest slot machines and table games including Blackjack, Craps, and 3-Card Poker. Across the parking lot is our 80-room Hampton Inn featuring Wi-Fi, a swimming pool, fitness center and a hot breakfast for all guests.
Our employees are supported with a comprehensive benefits program that includes the following:
$200 Referral Bonus
Tuition Reimbursement
7 paid Holidays
80 hours of Vacation after 1 year of employment
We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
Employee Assistance Program FREE of charge
Company paid Life Insurance and AD&D
Matching 401K program after 90 days
Employee Meal Discounts
Ongoing learning and development programs
Work towards your future advancement within the companymost of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
Maintaining and controlling all paperwork throughout the shift
Prepares the daily bank deposit of currency, checks, coin and other items
Replenish all other cage banks with necessary currency and coin
Process pit fills and credits
Assist guests with the completion of credit/check cashing applications
Performs all Guest Services representative duties and assist as needed
Maintain compliance with the internal Company expectations and procedures
Maintain compliance with Gaming Regulations, ICMPs and Title 31
Follows all guidelines and procedures as established by management
Promotes positive guest service by providing correct information and/or directions to guests
Ensures daily paperwork from shift is submitted to Revenue Audit at completion of shift
Assist in training new vault/main bank employees
Verifies and transfers monetary inventory from the count room inventory to the vault
Provide a positive work environment, encourage teamwork and cooperation within the department and with other departments
Perform additional duties as assigned by Guest Services Manager and/or Supervisor
Ensure proper equipment operation
Skills, Education and Other Requirements:
21 years of age
Must be fluent in English and have strong communication skills
Ability to read and interpret common financial reports and documents
Must have basic computer skills and ability to use 10-key
Strong organizational and mathematical skills
Ability to follow written and oral instructions
Communication skills that reflect a welcoming and friendly attitude towards all guests and coworkers at all times
Ability to function as part of a team, remain calm and professional when under pressure
Previous cash handling experience preferred
Previous casino cage/guest services experience is preferred
High School Diploma or Equivalent Work Experience
Identification that establishes identity
Identification that establishes the right to work in the United States
Registered with Nevada Gaming Control Board
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a "Guest Services Main BankerSwing/Graveyard Shift" for Gold Dust West Elko. This property features a modern interior with the latest slot machines and table games including Blackjack, Craps, and 3-Card Poker. Across the parking lot is our 80-room Hampton Inn featuring Wi-Fi, a swimming pool, fitness center and a hot breakfast for all guests.
Our employees are supported with a comprehensive benefits program that includes the following:
$200 Referral Bonus
Tuition Reimbursement
7 paid Holidays
80 hours of Vacation after 1 year of employment
We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
Employee Assistance Program FREE of charge
Company paid Life Insurance and AD&D
Matching 401K program after 90 days
Employee Meal Discounts
Ongoing learning and development programs
Work towards your future advancement within the companymost of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
Maintaining and controlling all paperwork throughout the shift
Prepares the daily bank deposit of currency, checks, coin and other items
Replenish all other cage banks with necessary currency and coin
Process pit fills and credits
Assist guests with the completion of credit/check cashing applications
Performs all Guest Services representative duties and assist as needed
Maintain compliance with the internal Company expectations and procedures
Maintain compliance with Gaming Regulations, ICMPs and Title 31
Follows all guidelines and procedures as established by management
Promotes positive guest service by providing correct information and/or directions to guests
Ensures daily paperwork from shift is submitted to Revenue Audit at completion of shift
Assist in training new vault/main bank employees
Verifies and transfers monetary inventory from the count room inventory to the vault
Provide a positive work environment, encourage teamwork and cooperation within the department and with other departments
Perform additional duties as assigned by Guest Services Manager and/or Supervisor
Ensure proper equipment operation
Skills, Education and Other Requirements:
21 years of age
Must be fluent in English and have strong communication skills
Ability to read and interpret common financial reports and documents
Must have basic computer skills and ability to use 10-key
Strong organizational and mathematical skills
Ability to follow written and oral instructions
Communication skills that reflect a welcoming and friendly attitude towards all guests and coworkers at all times
Ability to function as part of a team, remain calm and professional when under pressure
Previous cash handling experience preferred
Previous casino cage/guest services experience is preferred
High School Diploma or Equivalent Work Experience
Identification that establishes identity
Identification that establishes the right to work in the United States
Registered with Nevada Gaming Control Board