Client Experience Insights Lead — VOC Programs

Truist is seeking a dedicated professional based in Charlotte, North Carolina, to lead Voice of the Client programs. This role requires ten years of market research experience and skills in data analysis, project management, and effective communication. You will drive client experience by managing feedback initiatives, delivering insights to leadership, and implementing strategies for client retention. The position provides a competitive benefits package, including medical, dental, 401k, and paid vacation.
#J-18808-Ljbffr