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Patient Care Coordinator

AEG Vision, Ewing Township, NJ, United States


#14365

Ewing, New Jersey, USA

Full-time

Job Description
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner

Answers and responds to telephone inquiries in a professional and timely manner

Gathers patients and insurance information

Verifies and enters patient demographics into EMR ensuring all fields are complete

Verifies vision and medical insurance information and enters EMR

Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients

Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete

Prepare insurance claims and run reports to ensure all charges are billed and filed

Print and prepare forms for patients visit

Collects and documents all charges, co-pays, and payments into EMR

Allocates balances to insurance as needed

Always maintains a clean workspace

Practices economy in the use of _me, equipment, and supplies

Performs other duties as needed and as assigned by manager

Requirements

High school diploma or equivalent

Basic computer literacy

Strong organizational skills and attention to detail

Strong communication skills (verbal and written)

Must be able to maintain patient and practice confidentiality

Physical Demands

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

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