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Automotive MechanicTechnician

Big O Tires, Hayward, CA, United States


Benefits

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Continued ASE certifications or OEM training sponsorship
Competitive Compensation: Performance-based incentives or bonuses
Job Summary

We are looking for a skilled and experienced Mechanic/Technician to join our busy tire and auto repair shop. As an Auto Mechanic, you will assist our customers by diagnosing and repairing issues with vehicles’ performance and function. You must demonstrate an in-depth understanding of all vehicle systems and components. You will also be responsible for maintaining repair shop equipment, and at times preparing cost estimates. This role requires high technical competency, a strong attention to detail, and a commitment to quality and customer satisfaction.
The ideal candidate is skilled in communicating with customers, able to explain vehicle issues clearly and concisely and provide valuable advice.
Responsibilities

Diagnose and repair vehicles coming into the shop (domestic and import).
Carry out routine vehicle maintenance tasks and perform engine, transmission, brake, suspension, steering, A/C, and driveline repairs
Conduct in-depth vehicle inspections of all systems, including engine, transmission, and brakes and recommend appropriate maintenance or repairs
Use diagnostic tools, scan equipment, and repair manuals to accurately assess and fix issues
Create repair estimates and timelines and convey information to customers in an easy-to-understand manner
Maintain detailed and accurate records of all services performed
Ensure a high level of customer satisfaction and repeat business
Communicate clearly with service advisors regarding findings and repair timelines
Adhere to all safety procedures, environmental regulations, and company policies
Keep personal and shared tools clean, organized, and in good working condition
Stay up to date with latest automotive technologies, tools, and repair procedures
Provide mentorship or guidance to apprentice technicians as needed
Qualifications

High school diploma or GED is required
Associate degree or completion of an automotive service technician training program is preferred
Must have 3–5+ years of experience as an auto technician.
Diesel engine experience is a PLUS
Proficiency with diagnostic tools, repair software, and shop equipment
Strong problem-solving skills and mechanical aptitude
Ability to lift up to 75 lbs and work in a physically demanding environment
Valid driver’s license with a clean driving record
Strong customer service, communication skills, time management, and organizational skills
Preferred Certifications

Current ASE certification in at least one area (A1–A8 or equivalent)or Society of Automotive Engineers/SAE certification
ASE Master Technician Status is ideal
OEM training or experience with specific brands
EPA 609 certification for A/C repair (preferred)

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