Appraisal Coordinator
Vontive, San Antonio, TX, United States
Responsibilities
As a Collateral Analyst you will be responsible for managing all aspects of the appraisal ordering process and the appraisal review process. Your responsibilities will include:
Research property and market data
Order and monitor appraisals, BPOs, AVMs, and other valuation types
Provide detailed feedback and recommendations to appraisers and underwriters
Collaborate with appraisers and other stakeholders to resolve issues and improve processes
Assist in developing and implementing collateral review policies and procedures
Provide timely status updates to team members on assigned valuation orders, monitoring and handling the entire pipeline process of appraisal orders daily from order entry to delivery
Maintains workflow efficiency through Mercury Network, Clear Capital and other third‑party platforms
Follow up on progress of appraisal order assignments outside of expected timeframe
Handling communications with loan officers, processors, underwriters, collateral analysts and appraisers regarding the status of appraisals, ETA’s, etc.
Track and communicate issues and status updates to requestor in a calm and professional manner both verbally and in writing
Contact appraisers and clients for status updates while maintaining a detailed communication record
Tracking and processing of invoices
Have a thorough understanding of all valuation products and requirements
Perform related duties as assigned by manager
Requirements
Background in real estate valuation and mortgage while also having familiarity with related documents such as appraisals, contracts, leases, budgets
Recent college graduates encouraged to apply. 1 year of appraisal or mortgage experience is preferred.
Organized and detail‑oriented person with the ability to multi‑task in a fast‑paced environment with a high level of production
Experience with Mercury Network preferred
Must have strong written and verbal communication skills
Ability to function efficiently and effectively to meet deadlines
Outstanding people and customer service skills
Must be able to manage a high volume of emails, voicemail and incoming phone calls and messages
Effectively communicate with people of all levels
Experience with multifamily properties is ideal (5+ units)
Benefits
Competitive salary and compensation package
Comprehensive medical, dental and vision coverage
Monthly fitness and wellness stipend
Healthy snacks, beverages and meals at the office
Company‑sponsored events and volunteering opportunities
Unlimited PTO
12 weeks of parental leave
Short‑ and long‑term disability coverage
Life insurance policy
At Vontive, you will find a team committed to diversity, inclusion, and values of Integrity, Accountability, Candor, Prudence, Execution, Culture, and Empowerment.
Vontive is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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As a Collateral Analyst you will be responsible for managing all aspects of the appraisal ordering process and the appraisal review process. Your responsibilities will include:
Research property and market data
Order and monitor appraisals, BPOs, AVMs, and other valuation types
Provide detailed feedback and recommendations to appraisers and underwriters
Collaborate with appraisers and other stakeholders to resolve issues and improve processes
Assist in developing and implementing collateral review policies and procedures
Provide timely status updates to team members on assigned valuation orders, monitoring and handling the entire pipeline process of appraisal orders daily from order entry to delivery
Maintains workflow efficiency through Mercury Network, Clear Capital and other third‑party platforms
Follow up on progress of appraisal order assignments outside of expected timeframe
Handling communications with loan officers, processors, underwriters, collateral analysts and appraisers regarding the status of appraisals, ETA’s, etc.
Track and communicate issues and status updates to requestor in a calm and professional manner both verbally and in writing
Contact appraisers and clients for status updates while maintaining a detailed communication record
Tracking and processing of invoices
Have a thorough understanding of all valuation products and requirements
Perform related duties as assigned by manager
Requirements
Background in real estate valuation and mortgage while also having familiarity with related documents such as appraisals, contracts, leases, budgets
Recent college graduates encouraged to apply. 1 year of appraisal or mortgage experience is preferred.
Organized and detail‑oriented person with the ability to multi‑task in a fast‑paced environment with a high level of production
Experience with Mercury Network preferred
Must have strong written and verbal communication skills
Ability to function efficiently and effectively to meet deadlines
Outstanding people and customer service skills
Must be able to manage a high volume of emails, voicemail and incoming phone calls and messages
Effectively communicate with people of all levels
Experience with multifamily properties is ideal (5+ units)
Benefits
Competitive salary and compensation package
Comprehensive medical, dental and vision coverage
Monthly fitness and wellness stipend
Healthy snacks, beverages and meals at the office
Company‑sponsored events and volunteering opportunities
Unlimited PTO
12 weeks of parental leave
Short‑ and long‑term disability coverage
Life insurance policy
At Vontive, you will find a team committed to diversity, inclusion, and values of Integrity, Accountability, Candor, Prudence, Execution, Culture, and Empowerment.
Vontive is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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