Automotive CX & Programs Lead

General Motors is seeking an Assistant Manager for Customer Experience and Programs for Buick and GMC. This role is integral in enhancing customer satisfaction by leading cross-functional projects and ensuring a seamless experience for customers. Responsibilities include developing strategies, utilizing customer insights, and delivering compelling presentations for leadership. Ideal candidates have a degree in a relevant field, over 5 years of experience in customer-focused roles, and strong project management skills.
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