Bilingual Customer Support - Melbourne
LHH, Melbourne, FL, United States
Bilingual Customer Support - Melbourne
$20-$24/hr
Responsibilities
Serve as an on-site customer concierge supporting customer experience
Greet, escort, and assist customers with arrivals, meetings, and departures in compliance with safety and security protocols.
Provide professional, welcoming front-of-house support during customer maintenance visits.
Address general customer inquiries and triage issues or concerns to appropriate internal teams.
Coordinate customer amenities, conference rooms, transportation, and visit-related logistics.
Communicate with internal stakeholders to ensure a smooth and well-coordinated customer experience.
Observe and report safety, security, or compliance concerns as required.
Support customer events and assist with special administrative projects as needed.
Qualifications
Professional appearance with a strong customer serviceoriented attitude.
Previous experience in customer service, hospitality, concierge, or front-office roles.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Active and valid driver's license and ability to pass MLB airport badging/background requirements.
Preferred: Experience in aviation, MRO, or regulated environments.
Preferred: Experience supporting on-site customer visits or concierge-type roles.
Preferred: Bilingual in Spanish and English
Work Type: Full Time, Onsite, Contract to hire
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Military connected talent encouraged to apply
Ref: US_EN_27_814500_3122405
$20-$24/hr
Responsibilities
Serve as an on-site customer concierge supporting customer experience
Greet, escort, and assist customers with arrivals, meetings, and departures in compliance with safety and security protocols.
Provide professional, welcoming front-of-house support during customer maintenance visits.
Address general customer inquiries and triage issues or concerns to appropriate internal teams.
Coordinate customer amenities, conference rooms, transportation, and visit-related logistics.
Communicate with internal stakeholders to ensure a smooth and well-coordinated customer experience.
Observe and report safety, security, or compliance concerns as required.
Support customer events and assist with special administrative projects as needed.
Qualifications
Professional appearance with a strong customer serviceoriented attitude.
Previous experience in customer service, hospitality, concierge, or front-office roles.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Active and valid driver's license and ability to pass MLB airport badging/background requirements.
Preferred: Experience in aviation, MRO, or regulated environments.
Preferred: Experience supporting on-site customer visits or concierge-type roles.
Preferred: Bilingual in Spanish and English
Work Type: Full Time, Onsite, Contract to hire
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Military connected talent encouraged to apply
Ref: US_EN_27_814500_3122405