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Law Office Administrator - Columbia, SC

Cordell & Cordell, Columbia, SC, United States


Law Office Administrator - Columbia, SC

Columbia, SC Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives.
Job Title: Law Office Administrator
Location: Columbia, SC
What You'll Do
Maintain the office calendar of attorneys and use discretion on ensuring their schedule is utilized efficiently, not overbooking or booking on days attorneys have requested remain open
Answer and direct incoming calls for the office to include scheduling appointments
Call potential clients to reschedule consultations as needed, ensuring all communications are timely, professional, and well-documented
Gather, organize, and enter data into Smart Advocate (our Case Management System)
Arrange couriers and process servers as directed
Check email and voicemail as appropriate to assure timely responses to all inquiries
Order marketing materials through the Marketing team
Keep the office organized and maintained (including lobby area, supply room, etc.)
Approach all clients and employees with a positive tone and genuine warmth
Handle sensitive client data with utmost discretion, care, and accuracy
Prepare and upload bank deposits; process check requests and invoices.
Perform tasks as assigned with accuracy and promptness, meeting all agreed-upon deadlines
Who You Are
A high school diploma or GED
Prior experience in a law office, medical office, or similar professional setting. Previous experience as an office administrator preferred, but not required.
Background in administrative support or office management
Strong verbal and written communication skills, with a collaborative and approachable demeanor
A professional presence and the ability to interact confidently with clients and colleagues
Reliable transportation and the ability to be on-site Monday through Friday from 8 AM to 5 PM
Proficiency in Microsoft Office applications, including Word, Outlook, and Excel
Exceptional attention to detail, multitasking ability, and organizational skills
A proactive mindset and willingness to go above and beyond on simple requests to make things easier for others
Why This Role Matters
As the first point of contact for our potential and existing clients, this role plays a vital part in shaping their experience with Cordell & Cordell. By keeping attorney calendars organized, managing critical communications, and ensuring consultations are promptly scheduled and rescheduled, you help create a seamless and supportive process during what is often a difficult time for families. Your attention to detail and commitment to client care directly impact our ability to serve with empathy, efficiency, and excellence.
Cordell & Cordell provides exceptional benefits and a great working environment including:
Medical Plans: including HDHP, PPO, HSA and FSA
Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
401(k) Savings with Employer Matching
Paid time off
Participate in our Wellness Program and potentially earn Employer Paid health premiums!