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Job Posting Regional Office Coordinator

Access Physical Therapy & Wellness, Raleigh, NC, United States


Patient Coordinator

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Raleigh, NC team!
How ACCESS PT supports you:
401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
Paid sick leave (varies by state)
Wellness Program Access
10% childcare tuition discount at Kindercare Childcare Centers
Training and career development
Network partnerships with top health systems in the region
Job Position: Patient Coordinator
Job Location: 8300 Health Park, Suite 127 Raleigh, North Carolina 27165
Job Type: Full-Time
Salary Description: $17.00-$19.00/hour, based on experience
Responsibilities:
Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Qualifications:
High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
Medical receptionist experience a plus
EMR scheduling software knowledge a plus
EPIC software knowledge is a plus
Spreadsheet and Word Processing software.
EOE