Unit Secretary - Emergency Department - Harbour View Medical Center
Bon Secours, Suffolk, VA, United States
Full Time Evening/Night Shift Unit Secretary
Scheduled Weekly Hours: 36
Work Shift: Evenings/Nights (United States of America)
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions:
Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
Performs other administrative or clerical duties and projects as assigned
Other duties as assigned
Education:
High School Degree or GED
Experience:
Prior healthcare clerical work (preferred, not required)
Training:
EPIC Electronic Health Record (EHR) (preferred, not required)
Skills & Abilities:
Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Ability to be proactive in a rapidly changing environment
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department: Emergency Department - Harbour View
Scheduled Weekly Hours: 36
Work Shift: Evenings/Nights (United States of America)
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions:
Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
Performs other administrative or clerical duties and projects as assigned
Other duties as assigned
Education:
High School Degree or GED
Experience:
Prior healthcare clerical work (preferred, not required)
Training:
EPIC Electronic Health Record (EHR) (preferred, not required)
Skills & Abilities:
Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Ability to be proactive in a rapidly changing environment
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department: Emergency Department - Harbour View