HOTEL NIGHT AUDITOR
Bumpers Drive-In, Starkville, MS, United States
Hotel Night Auditor
Certified Hospitality is currently seeking a night Auditor to join our team immediately. We're looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests' needs. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.
Night Auditor Responsibilities
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Audit and balance reports from the day shifts
Schedule guest wake-up calls and reservations for the following day
Verify that all EOD work has been performed by other departments
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Run EOD computer functions so they are complete by the end of the shift
Prepare guest bills for next-day checkouts and process reservation cards
Balance cash drawers and record receipts
Night Auditor Skills
2+ years' experience in customer service or hospitality
Excellent communication and math skills
Ability to learn computer functions and other on-the-job skills
Exceptional customer service skills
Certified Hospitality is currently seeking a night Auditor to join our team immediately. We're looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests' needs. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.
Night Auditor Responsibilities
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Audit and balance reports from the day shifts
Schedule guest wake-up calls and reservations for the following day
Verify that all EOD work has been performed by other departments
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Run EOD computer functions so they are complete by the end of the shift
Prepare guest bills for next-day checkouts and process reservation cards
Balance cash drawers and record receipts
Night Auditor Skills
2+ years' experience in customer service or hospitality
Excellent communication and math skills
Ability to learn computer functions and other on-the-job skills
Exceptional customer service skills