Senior Customer Assistance Representative-Full Time McKinleyville Eureka, CA Reg

Enterprise Mobility - 3561 Boeing Ave - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Provide directions and general assistance