Patient Access Representative 1
Choctaw Nation of Oklahoma, Mcalester, OK, United States
Patient Access Representative 1
The Patient Access Representative 1 greets patients, schedules appointments, updates patient demographics, and verifies insurance eligibility. You will report to the Manager.
Primary tasks include establishing, updating, and correcting patient chart information using eligibility guidelines, checking patients in and out, answering phones, delivering messages, and contacting patients regarding follow ups and missed appointments. You will also verify insurance eligibility and assign referrals to the Benefit Coordinator, complete Medicare Secondary Payer questionnaire for Medicare patients, educate patients on health insurance, tribal membership, CDIB cards, Affordable Care Act, and VA benefits, scan documentation in Vista Imaging following policy, maintain accurate records of patient information, address patient requests from the patient portal, create charts, schedule appointments, and make necessary updates to medical records and demographic information. Perform other responsibilities as assigned.
Required education and experience includes knowledge of HIPAA, experience verifying and sequencing Medicare, Medicaid, and private insurance, and one [1] year experience in a medical office setting.
Skills include assessment, compliance management, computer skills, data collection & analysis, masters service conversations, office systems, planning & organizing, policy & procedures, review & reporting, and verbal communication.
The Patient Access Representative 1 greets patients, schedules appointments, updates patient demographics, and verifies insurance eligibility. You will report to the Manager.
Primary tasks include establishing, updating, and correcting patient chart information using eligibility guidelines, checking patients in and out, answering phones, delivering messages, and contacting patients regarding follow ups and missed appointments. You will also verify insurance eligibility and assign referrals to the Benefit Coordinator, complete Medicare Secondary Payer questionnaire for Medicare patients, educate patients on health insurance, tribal membership, CDIB cards, Affordable Care Act, and VA benefits, scan documentation in Vista Imaging following policy, maintain accurate records of patient information, address patient requests from the patient portal, create charts, schedule appointments, and make necessary updates to medical records and demographic information. Perform other responsibilities as assigned.
Required education and experience includes knowledge of HIPAA, experience verifying and sequencing Medicare, Medicaid, and private insurance, and one [1] year experience in a medical office setting.
Skills include assessment, compliance management, computer skills, data collection & analysis, masters service conversations, office systems, planning & organizing, policy & procedures, review & reporting, and verbal communication.