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Academic Program Specialist - College of Business, Communication, Social Science

Inside Higher Ed, Green Bay, WI, United States


Position Details

Department: Academic Affairs & Workforce Development

Reports To: Academic, Dean

Travel: Occasional Day Travel

Location: Green Bay

Standard Hours: 37.5 Hours per week; Monday‑Friday 8:00 a.m. – 4:30 p.m.; Flexibility required to include other hours, as necessary.

Starting Pay Range: $22.90 to $25.12 per hour

Position Summary
Support the Academic Affairs & Workforce Development department, college, and student community. Manage the year‑round scheduling process including curriculum content changes. Ensure compliance with various applicable federal, state, and accreditation requirements by maintaining and/or submitting accurate confidential records per state or applicable organization guidelines. Serve as first contact to community partners for specific courses, programs, and events.

Essential Functions

Support all departmental credentials, course offerings and students districtwide. Responsibilities include entering classes/course sections, districtwide, scheduling rooms, maintaining curriculum and course fees, and updating/monitoring/distributing course materials and equipment. Organize assignments of department faculty and generate pay agreements in accordance with workload requirements, payroll policies, and faculty qualifications. Update, monitor, distribute course materials and equipment. Communicate class changes with applicable staff, faculty, and students. Submit student completion status per regulatory guidelines.

Organize, analyze, and evaluate class schedules districtwide and across multiple delivery systems to ensure utilization of budget dollars, faculty workload, enrollment capacity, waitlists, and section size in support of the college's student success and retention initiatives.

Communicate with the college community, outside agencies, state entities, advisory members, and accrediting institutions regarding certification, licensure, compliance, and records while adhering to the appropriate guidelines as outlined by governing agencies. Student outreach to ensure student needs are met.

Coordinate meetings, events, and travel arrangements (i.e., airfare, lodging, and transportation); process expense reports to ensure alignment with institutional policies and budget alignment.

Analyze and advance student admission/enrollment data in the appropriate program/courses. Advise and communicate with the students on necessary requirements to strengthen their success and retention. Maintain student files and attendance. Provide student outreach to ensure students are prepared for clinical placements by meeting clinical site requirements such as immunizations, drug screening, CPR certification, and background checks.

Collaborate, compose, and communicate updates to team operating procedures. Coach faculty, students, and/or staff regarding usage of NWTC software systems and applicable college procedures.

In collaboration with Marketing, design and deploy marketing materials and outreach opportunities (NWTC website, state‑wide resource sites, social media, student campaigns, etc.).

Serve in a cross‑functional capacity to assist and support various team(s) within the department and college community. Deliver exceptional customer‑focused service to all department visitors.

Monitor grants and specialty classes such as dual‑credit contracts, continuing education, and professional development course sections. This includes budget monitoring, application, evaluating and analyzing the funding criteria to maintain proper compliance. Track reporting for state, federal, or other accrediting bodies.

Minimum Qualifications and Work Experience

Associate's Degree in Business, Education, or related field

Minimum three years related experience

Microsoft Office Suite, Microsoft Teams, data and learning management systems (Workday, Canvas preferred)

Proficient keyboarding abilities

Excellent oral and written skills

Cultivate a positive attitude and growth‑oriented mindset

Proficient in data analytics, critical thinking, and attention to detail

Flexible schedule to include evenings and/or weekends

Must hold a valid driver's license and be insurable under the district's standard insurance policy

An equivalent combination of education and work experience may be considered

Physical Demands

Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings

Mobility: Ability to move around the campus to attend meetings and events

Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls

Visual and Auditory: Ability to read documents and communicate effectively with students and staff

Light Lifting: Capability to lift and carry materials weighing up to 25 pounds

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920‑498‑6286.

Additional Information
Northeast Wisconsin Technical College does not offer H‑1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories.

How to Apply
To apply, visit https:/
wtc.wd1.myworkdayjobs.com/en-US/NWTC1/job/NWTC-Green-Bay/Academic-Program-Specialist---College-of-Business--Communication--Social-Sciences_JR100925-2

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