Customer Experience Specialist: Software Support
Hearst Health, Dallas, TX, United States
The mission of Hearst Health is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person’s health journey. Care guidance from Hearst Health reaches most people in the U.S. The Hearst Health network includes FDB (First Databank), Zynx Health, MCG, Homecare Homebase and MHK (formerly MedHOK). Hearst also holds a minority interest in the precision medicine and oncology analytics company M2Gen.
Hearst Health is looking for a Customer Experience Representative in Dallas, TX. As the face of Homecare Homebase for clients, you will troubleshoot software issues and ensure quality client experiences. Applicants should have a bachelor's degree or equivalent experience, with strong problem-solving skills and the ability to communicate empathetically. The role offers competitive pay, robust benefits, including work-life balance, and opportunities for professional growth.
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