Service Ops Assistant Manager
United Supermarkets, LLC, Ruidoso, NM, United States
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
The Service Ops Assistant Manager is first and foremost responsible for guest relations and satisfaction. They assume total store responsibility in the absence of the Store Director, Assistant Store Director, Grocery Manager, and Service Ops Manager. They serve as Controller of cash and returned checks and are responsible for assisting the Service Ops Manager in achieving front-end productivity goals while helping to maintain superior guest service and satisfaction.
Main Responsibilities
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Assists with hiring, training, scheduling, performance management (including discipline, separations, etc.) and productivity of all service counter team members, bookkeepers, maintenance, fuel clerks, floral clerks in non-floral stores, checkers and sackers; coordinates scheduling with the Grocery Manager
Assists with the management of all Service Counter functions
Assists with the initial interview for all departments and new team member orientations, including initial and ongoing team member paperwork (including proper documentation when appropriate)
Assists with supervising and ensuring proper checking and bagging techniques are being used
Assists with ensuring proper bookkeeping procedures are implemented
Assists with ordering supplies for front-end maintenance of store; coordinates needs with Grocery Manager
Assists with performance evaluations and coaching sessions of all team members within the department and completing them in a timely manner
Assists with general store information for the Spirit and Spirit Too publications in stores without a Talent Relations Manager
Assists with general public relations and “Spirit” initiatives within the store in stores without a Talent Relations Manager
Assists with all payroll and accounting procedures and their implementation in stores without a Talent Relations Manager
Assists with delegating and assigning trainers as necessary
Responsible for cleanliness and appearance of the entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
In stores without a Talent Relations Manager, assists the Service Manager with serving as the designated human resource manager to handle the hiring, training and orientation objectives
Responsible for safeguarding, controlling and monitoring all store assets, ensuring policies and procedures are implemented for control of assets
Assists with overall guest and team member safety
Greets and speaks politely with every customer on premises
Performs other duties as requested or required by management
We Are Looking For Candidates Who Possess The Following
Must be 18 years of age or older
High School Diploma or equivalent
Required to work 40 hours per week, which will involve multiple opening, closing and day shifts depending on the store needs
Must maintain Certified Food Safety Manager certification
Minimum of one year store experience
Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)
Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
Ability to function as a team member and get along with others
We Also Provide a Variety Of Benefits Including
Competitive wages paid weekly
Access to up to 50% of your earned wages before payday, via our partnership with Stream
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
#J-18808-Ljbffr
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
The Service Ops Assistant Manager is first and foremost responsible for guest relations and satisfaction. They assume total store responsibility in the absence of the Store Director, Assistant Store Director, Grocery Manager, and Service Ops Manager. They serve as Controller of cash and returned checks and are responsible for assisting the Service Ops Manager in achieving front-end productivity goals while helping to maintain superior guest service and satisfaction.
Main Responsibilities
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Assists with hiring, training, scheduling, performance management (including discipline, separations, etc.) and productivity of all service counter team members, bookkeepers, maintenance, fuel clerks, floral clerks in non-floral stores, checkers and sackers; coordinates scheduling with the Grocery Manager
Assists with the management of all Service Counter functions
Assists with the initial interview for all departments and new team member orientations, including initial and ongoing team member paperwork (including proper documentation when appropriate)
Assists with supervising and ensuring proper checking and bagging techniques are being used
Assists with ensuring proper bookkeeping procedures are implemented
Assists with ordering supplies for front-end maintenance of store; coordinates needs with Grocery Manager
Assists with performance evaluations and coaching sessions of all team members within the department and completing them in a timely manner
Assists with general store information for the Spirit and Spirit Too publications in stores without a Talent Relations Manager
Assists with general public relations and “Spirit” initiatives within the store in stores without a Talent Relations Manager
Assists with all payroll and accounting procedures and their implementation in stores without a Talent Relations Manager
Assists with delegating and assigning trainers as necessary
Responsible for cleanliness and appearance of the entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
In stores without a Talent Relations Manager, assists the Service Manager with serving as the designated human resource manager to handle the hiring, training and orientation objectives
Responsible for safeguarding, controlling and monitoring all store assets, ensuring policies and procedures are implemented for control of assets
Assists with overall guest and team member safety
Greets and speaks politely with every customer on premises
Performs other duties as requested or required by management
We Are Looking For Candidates Who Possess The Following
Must be 18 years of age or older
High School Diploma or equivalent
Required to work 40 hours per week, which will involve multiple opening, closing and day shifts depending on the store needs
Must maintain Certified Food Safety Manager certification
Minimum of one year store experience
Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)
Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
Ability to function as a team member and get along with others
We Also Provide a Variety Of Benefits Including
Competitive wages paid weekly
Access to up to 50% of your earned wages before payday, via our partnership with Stream
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
#J-18808-Ljbffr