Community Health Worker #0770
CINQ CARE Inc., Buffalo, NY, United States
Why Join Care Medical Practice?
Care Medical Practice is a provider‑led, community‑based health and care partner dedicated to improving the health and well‑being of those who need care the most, with a deep commitment to high‑needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in‑home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care!
Overview
The Community Health Worker reports to the Community Health Worker Supervisor with accountability for executing all duties to meet Care Medical Practice requirements. The Community Health Worker (CHW) will provide non‑clinical participant outreach and engagement, screening and assessment, coordination of non‑clinical services and supports, family and psychosocial support and health promotion coaching, and monitoring of participant wellbeing.
Duties & Responsibilities
Complete all required trainings
Conduct outreach, engagement, and initial screening/assessment with prospective participants
Coordinate non‑clinical services and supports listed in enrolled participant’s plan of care
Provide family and psychosocial support and health promotion coaching
Enter case notes and supporting documentation into participant case files
Monitor general wellbeing of participants and family
Support participant transitions of care as directed by your assigned RN‑CM
Support participant participation in group‑based health education
Participate in daily huddles and weekly case conferences
Maintain lines of referral across SDOH and other social service partners/provide
Collaboration:
The Community Health Worker will ensure that capabilities form a cohesive offering, including by working closely with other business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of Care Medical Practice.
Knowledge:
The Community Health Worker will provide subject matter expertise in solutions, including determining and recommended approaches, solution deployment and performance evaluation.
Culture:
The Community Health Worker is accountable for creating a productive, collaborative, safe and inclusive work environment for the team and as part of the larger Company.
Qualifications
Education:
Associate’s degree or equivalent in human services, public health, social work or similar field with a record of strong academic achievement;
Experience:
At least 1 year case management/care coordination experience in greater Buffalo;
Must be from and representative of the served community
Comfort working primarily in the community in a fast‑paced environment
Strong, practiced familiarity with Buffalo‑area public assistance programs, social service providers, and community‑based organizations
Experience with electronic medical records preferred
Proficient with Microsoft Office applications
Experience working as part of a multi‑disciplinary team
Communication: Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Care Medical Practice’s team, investors, partners, and other stakeholders.
Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast‑paced, demanding, and entrepreneurial Company.
The working environment and physical requirements of the job include:
This position requires both Field and office‑based work. The job requires frequent travel for home visits and travel to physician offices, hospitals, sub‑acute facilities, community partners and non‑home‑based market offices in all types of weather conditions. In‑office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.
In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co‑workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e‑mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.
Equal Opportunity & Reasonable Accommodation Statement
Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
If you require reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
Our Benefits
Financial Well‑being
Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.
Health and Wellness
Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
Dental & Vision Coverage: Maintain your oral and eye health with our employer‑paid dental and vision plans via MetLife.
Employer‑Paid Insurance: Life, Short‑Term Disability (STD), and Long‑Term Disability (LTD) insurance are provided at no cost to you.
Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.
Additional Perks
Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance.
Commuter Benefits: Save on your commute with our commuter benefits program.
Mileage Reimbursement: Get reimbursed for work‑related travel expenses.
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Care Medical Practice is a provider‑led, community‑based health and care partner dedicated to improving the health and well‑being of those who need care the most, with a deep commitment to high‑needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in‑home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care!
Overview
The Community Health Worker reports to the Community Health Worker Supervisor with accountability for executing all duties to meet Care Medical Practice requirements. The Community Health Worker (CHW) will provide non‑clinical participant outreach and engagement, screening and assessment, coordination of non‑clinical services and supports, family and psychosocial support and health promotion coaching, and monitoring of participant wellbeing.
Duties & Responsibilities
Complete all required trainings
Conduct outreach, engagement, and initial screening/assessment with prospective participants
Coordinate non‑clinical services and supports listed in enrolled participant’s plan of care
Provide family and psychosocial support and health promotion coaching
Enter case notes and supporting documentation into participant case files
Monitor general wellbeing of participants and family
Support participant transitions of care as directed by your assigned RN‑CM
Support participant participation in group‑based health education
Participate in daily huddles and weekly case conferences
Maintain lines of referral across SDOH and other social service partners/provide
Collaboration:
The Community Health Worker will ensure that capabilities form a cohesive offering, including by working closely with other business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of Care Medical Practice.
Knowledge:
The Community Health Worker will provide subject matter expertise in solutions, including determining and recommended approaches, solution deployment and performance evaluation.
Culture:
The Community Health Worker is accountable for creating a productive, collaborative, safe and inclusive work environment for the team and as part of the larger Company.
Qualifications
Education:
Associate’s degree or equivalent in human services, public health, social work or similar field with a record of strong academic achievement;
Experience:
At least 1 year case management/care coordination experience in greater Buffalo;
Must be from and representative of the served community
Comfort working primarily in the community in a fast‑paced environment
Strong, practiced familiarity with Buffalo‑area public assistance programs, social service providers, and community‑based organizations
Experience with electronic medical records preferred
Proficient with Microsoft Office applications
Experience working as part of a multi‑disciplinary team
Communication: Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Care Medical Practice’s team, investors, partners, and other stakeholders.
Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast‑paced, demanding, and entrepreneurial Company.
The working environment and physical requirements of the job include:
This position requires both Field and office‑based work. The job requires frequent travel for home visits and travel to physician offices, hospitals, sub‑acute facilities, community partners and non‑home‑based market offices in all types of weather conditions. In‑office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.
In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co‑workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e‑mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.
Equal Opportunity & Reasonable Accommodation Statement
Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
If you require reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
Our Benefits
Financial Well‑being
Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.
Health and Wellness
Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
Dental & Vision Coverage: Maintain your oral and eye health with our employer‑paid dental and vision plans via MetLife.
Employer‑Paid Insurance: Life, Short‑Term Disability (STD), and Long‑Term Disability (LTD) insurance are provided at no cost to you.
Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.
Additional Perks
Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance.
Commuter Benefits: Save on your commute with our commuter benefits program.
Mileage Reimbursement: Get reimbursed for work‑related travel expenses.
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