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Mental Health Peer Support Specialist

Tobias Solutions, Houston, TX, United States


Job Description
Job Summary
The Peer Support Specialist provides emotional and mental health–focused support, encouragement, and guidance to individuals facing mental health and/or substance use challenges. Drawing from lived experience, the Peer Support Specialist helps clients build healthy coping skills, improve emotional well-being, navigate recovery and mental health resources, and work toward personal goals. This role emphasizes empathy, mutual respect, empowerment, and overall wellness.

Key Responsibilities

Provide one‑on‑one peer support based on shared lived experience with mental health and/or substance use recovery

Assist clients in developing recovery, wellness, and mental health stability goals and action plans

Offer emotional support, validation, and encouragement during mental health challenges or crises

Help individuals access mental health services, community resources, and support systems

Facilitate peer support groups and workshops focused on mental health awareness, coping skills, and recovery

Share recovery tools, self‑care practices, and mental health coping strategies in a supportive manner

Promote self‑advocacy and empowerment in managing mental health and overall well‑being

Maintain accurate and timely documentation of client interactions and progress

Collaborate with clinical staff and other team members to support holistic mental health care

Promote a recovery‑oriented, person‑centered, and trauma‑informed approach to care

Uphold confidentiality, ethical standards, and professional boundaries

Requirements
Qualifications

Lived experience with mental health and/or substance use recovery

High school diploma or equivalent (Bachelor’s degree preferred in psychology, social work, or related field)

Certification as a Peer Support Specialist (if required by state or organization)

Strong interpersonal and communication skills (verbal and written)

Ability to build trust and rapport with individuals experiencing mental health challenges

Basic computer skills for documentation and communication

Preferred Skills

Experience working in mental health, behavioral health, or community services

Knowledge of local mental health resources, crisis services, and support systems

Group facilitation experience, especially around mental health topics

Crisis intervention awareness and ability to respond appropriately to mental health concerns (non‑clinical)

May work in community settings, mental health clinics, hospitals, or outreach programs

Some travel may be required for client visits or community engagement

Flexible hours, including evenings or weekends, may be needed

Core Competencies

Empathy and active listening

Non‑judgmental and mental health‑affirming attitude

Reliability and professionalism

Strong boundaries and ethical conduct

Commitment to recovery, wellness, and mental health advocacy

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