Aerospace Field Service & Training Specialist
The Patriot Group, Inc. (TPGI), Huntington Beach, CA, United States
Aerospace Field Service & Training Specialist
Huntington Beach, CA (On-Site) | ~60% Travel (Western US)
About the job
A fast-growing aerospace technology company headquartered in Huntington Beach, CA, specializing in patented Electro-Discharge Machining (EDM) technology that is transforming Maintenance, Repair, and Overhaul (MRO) processes for commercial and defense aerospace customers. Founded in 2005, this is a team that genuinely values its people and offers real opportunity for personal and professional growth.
We’re looking for a customer-focused Aerospace Field Service & Training Specialist who is passionate about aviation, loves hands‑on technical work, and thrives on helping customers succeed. You’ll travel to customer sites across the Western US delivering outstanding technical support, hands‑on service, and training that helps aerospace and defense customers get the most out of our revolutionary EDM equipment.
Responsibilities
Provide expert on‑site installation, troubleshooting, maintenance, and repair of patented EDM systems at customer facilities.
Deliver high‑quality technical training and product demonstrations to military and commercial customers, both on‑site and virtually.
Conduct follow‑up visits (typically 3–6 months post‑installation) to reinforce training, assess performance, and ensure complete customer satisfaction.
Build and maintain strong, long‑term relationships with key decision‑makers and influencers across OEMs, MROs, military units, and commercial airlines.
Identify opportunities for customers to benefit from additional support and partner with the sales team accordingly.
Represent the company professionally at customer sites, trade shows, and industry events.
Prepare and deliver clear, effective technical presentations and demonstrations to small groups.
Document site activities, training outcomes, and customer feedback to drive continuous service improvement.
Contribute to the development of training materials, case studies, and technical content.
Support bid and proposal efforts with technical insights, and help forecast service needs and customer requirements.
Qualifications
5+ years of hands‑on experience in military, aviation, or aerospace structural maintenance, repair, or field service — required.
Strong technical troubleshooting and problem‑solving skills.
Comfortable preparing and delivering PowerPoint presentations to small groups.
Excellent interpersonal skills with a natural ability to build positive relationships.
Flexibility and enthusiasm for approximately 60% travel, primarily across the Western United States.
Preferred Experience
Experience delivering technical training or conducting product demonstrations.
Familiarity with EDM technology or precision machining in an aerospace or defense context.
Background working with OEMs, MROs, military maintenance units, or commercial airlines.
Experience supporting bid and proposal processes with technical input.
Salary Range
The salary range above is an estimate only with final amount being dependent on a wide variety of factors.
All roles include the following benefits:
Platinum Healthcare Benefits with comprehensive medical, dental, and vision plans at no cost to you or your family.
100% covered Basic Life/AD&D and long‑term disability insurance
Unlimited PTO
Lunch and fully stocked kitchen
Relocation assistance (depending on role eligibility).
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Huntington Beach, CA (On-Site) | ~60% Travel (Western US)
About the job
A fast-growing aerospace technology company headquartered in Huntington Beach, CA, specializing in patented Electro-Discharge Machining (EDM) technology that is transforming Maintenance, Repair, and Overhaul (MRO) processes for commercial and defense aerospace customers. Founded in 2005, this is a team that genuinely values its people and offers real opportunity for personal and professional growth.
We’re looking for a customer-focused Aerospace Field Service & Training Specialist who is passionate about aviation, loves hands‑on technical work, and thrives on helping customers succeed. You’ll travel to customer sites across the Western US delivering outstanding technical support, hands‑on service, and training that helps aerospace and defense customers get the most out of our revolutionary EDM equipment.
Responsibilities
Provide expert on‑site installation, troubleshooting, maintenance, and repair of patented EDM systems at customer facilities.
Deliver high‑quality technical training and product demonstrations to military and commercial customers, both on‑site and virtually.
Conduct follow‑up visits (typically 3–6 months post‑installation) to reinforce training, assess performance, and ensure complete customer satisfaction.
Build and maintain strong, long‑term relationships with key decision‑makers and influencers across OEMs, MROs, military units, and commercial airlines.
Identify opportunities for customers to benefit from additional support and partner with the sales team accordingly.
Represent the company professionally at customer sites, trade shows, and industry events.
Prepare and deliver clear, effective technical presentations and demonstrations to small groups.
Document site activities, training outcomes, and customer feedback to drive continuous service improvement.
Contribute to the development of training materials, case studies, and technical content.
Support bid and proposal efforts with technical insights, and help forecast service needs and customer requirements.
Qualifications
5+ years of hands‑on experience in military, aviation, or aerospace structural maintenance, repair, or field service — required.
Strong technical troubleshooting and problem‑solving skills.
Comfortable preparing and delivering PowerPoint presentations to small groups.
Excellent interpersonal skills with a natural ability to build positive relationships.
Flexibility and enthusiasm for approximately 60% travel, primarily across the Western United States.
Preferred Experience
Experience delivering technical training or conducting product demonstrations.
Familiarity with EDM technology or precision machining in an aerospace or defense context.
Background working with OEMs, MROs, military maintenance units, or commercial airlines.
Experience supporting bid and proposal processes with technical input.
Salary Range
The salary range above is an estimate only with final amount being dependent on a wide variety of factors.
All roles include the following benefits:
Platinum Healthcare Benefits with comprehensive medical, dental, and vision plans at no cost to you or your family.
100% covered Basic Life/AD&D and long‑term disability insurance
Unlimited PTO
Lunch and fully stocked kitchen
Relocation assistance (depending on role eligibility).
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