Hybrid Service Desk Administrator – Government IT Support

ITC Federal, Inc is seeking a Service Desk Administrator to support the DOJ EOIR. This hybrid position requires candidates to assist with IT issues in a fast-paced environment. Responsibilities include monitoring service desk requests, troubleshooting hardware and software problems, and maintaining communication with users. Candidates must obtain a DOJ Public Trust clearance and have at least 1 year of IT support experience, particularly with Microsoft Office. The role offers comprehensive benefits and a dynamic work environment.
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