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Office Manager

Intensive Specialty Hospital, Shreveport, LA, United States


Why choose to work at NL Whole Health?

Medical, Dental, and Vision

Paid Time Off (PTO)

Retirement Plan (401k)

Flexible Benefit Plan (HSA and FSA)

Long-Term and Short-Term Disability Insurance

Critical Illness

Life Insurance

A team environment where we treat each other like FAMILY, with respect, dignity and compassion

NL Whole Health, a division of Intensive Specialty Hospital, provides compassionate and effective care to individuals struggling with substance abuse. We are currently seeking an experienced office manager to join our dynamic team.

The Office Manager is responsible for administrative duties for Whole Health. He/She will be responsible for using independent judgment and initiative in providing a wide range of administrative and management support for the daily operations. Responsibilities may include answering calls, managing all scheduling for providers, admissions, and medical follow-up, assisting with intake/admission process, updating census reports, tracking all referrals, responsible for all things related to insurance benefits and verifications, completing Medicaid applications, completing weekly progress and drug screen reports and ensuring that they are sent out to the required referral sources, managing all credit card transactions, making transportation arrangements and pick ups for lab, daily tracking for digital marketing, and will act as a liaison.

Qualifications

Minimum of High School Diploma or equivalent, Associate Degree or higher preferred.

Minimum of 2 years of experience in working in the field of behavioral health.

Minimum of 5 years of experience with computer programs to include proficiency with EHR, Microsoft Outlook, as well as overall competency with computer technology.

Above average written and verbal communication skills, planning skills, problem solving skills, communicative and interpersonal skills.

Minimum 2 years of experience working with executives and/or top management.

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