Residential Team Leader
RHA Health Services, LLC, Trenton, TN, United States
Residential Team Leader
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of 1-3 ICF/IDD facility/facilities assigned. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Ensures that people supported have a clean and maintained home and yard. Requires a High School Diploma and one year of experience working with the population served and competency in supervisory skills. Typically reports to a Qualified Professional or the Administrator of the designated location.
Education, Licensure, and Experience required:
High School Diploma or GED. One year of experience working with people with intellectual and developmental disabilities. Competency in supervisory skills. Reports to Administrator or Qualified Professional.
Physical requirements:
Regular required to lift 20 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull a minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to use hands to finger, handle, or feel objects, tools, or controls. Required to stand and walk regularly. Must demonstrate proficiency in CPR from the floor level, working on hands, knees, bending, standing, and lifting. Vision requirements include close, distance, and peripheral vision. Must be able to talk and hear.
Hours:
Monday - Friday 8:00 AM – 4:30 PM; flexible, may include being on call at night and weekends.
Job Responsibilities
In this entry‑level manager role, the Residential Team Leader is responsible for interviewing and hiring Direct Support staff, delegating work activities, preparing employee schedules, and ensuring adequate staffing coverage at all times. The team leader also performs personal care duties that Direct Support staff perform, such as personal hygiene tasks, meal preparation, and goal implementation.
Supervise and coordinate activities of Direct Support employees and manage operations, staffing and budget of 1-3 ICF/IDD facility/facilities assigned.
Spend adequate time in the residential facility monitoring and providing feedback to staff on all three shifts, fostering positive relationships and serving as a role model.
Resolve employee issues and conduct performance reviews.
Ensure employees meet training requirements and attend required events.
Monitor selected budget items and stay within guidelines.
Provide after‑hours and on‑call coverage as part of the direct care rotation.
Ensure that people supported have a clean and maintained home and yard.
Requirements
The ideal candidate is patient, compassionate, nurturing, and has a calming demeanor in stressful situations. They must be able to lift and move up to 50 lbs, work well under pressure, and handle difficult situations with ease.
High School degree or GED required; college courses in Human Services, Social Work or Management preferred.
At least one year of experience working with people with intellectual and developmental disabilities.
Valid driver’s license and automotive insurance.
Flexible schedule and availability for on‑call coverage.
Ability to lift between 20 and 50 lbs and provide CPR after certification.
Pass a background check and drug screen.
CPR, first aid, NCI or MedTech certification is a plus.
Must be qualified as a Habilitation Technician II (med‑certified) or eligible to be so after training.
Pre‑employment Screening
Complete criminal background check.
Name checked in registries: OIG exclusions database, Child Abuse Registry, Offenders Against Individuals with Developmental Disabilities.
Drug testing.
Verification of education and other credentials as required.
Proof of employment history or references, if required.
For positions requiring driving, proof of driver’s license, insurance, and vehicle, if required for transportation.
Benefits
Payactiv: early access to earned wages.
Employee perks and discount program.
Paid Time Off (full‑time employees only).
Health/Insurance (full‑time employees only).
401(k) retirement savings program.
Well‑being programs: physical, emotional, and financial.
Chronic disease management programs for hypertension and diabetes (qualifying employees).
Training: free CPR, first aid, and job‑specific training opportunities.
Contract/contingent workers and interns do not qualify for these benefits.
EEO Statement: RHA is a non‑discriminatory employer. We provide reasonable accommodation to qualified employees with protected disabilities and invite individuals needing accommodations to contact our solutions center for assistance.
About RHA
At RHA Health Services, our mission is to provide a safe and healthy environment and to create opportunities for personal outcomes for individuals with intellectual and developmental disabilities, mental health, and/or substance use needs. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of those we serve, apply to join our team today.
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Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of 1-3 ICF/IDD facility/facilities assigned. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Ensures that people supported have a clean and maintained home and yard. Requires a High School Diploma and one year of experience working with the population served and competency in supervisory skills. Typically reports to a Qualified Professional or the Administrator of the designated location.
Education, Licensure, and Experience required:
High School Diploma or GED. One year of experience working with people with intellectual and developmental disabilities. Competency in supervisory skills. Reports to Administrator or Qualified Professional.
Physical requirements:
Regular required to lift 20 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull a minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to use hands to finger, handle, or feel objects, tools, or controls. Required to stand and walk regularly. Must demonstrate proficiency in CPR from the floor level, working on hands, knees, bending, standing, and lifting. Vision requirements include close, distance, and peripheral vision. Must be able to talk and hear.
Hours:
Monday - Friday 8:00 AM – 4:30 PM; flexible, may include being on call at night and weekends.
Job Responsibilities
In this entry‑level manager role, the Residential Team Leader is responsible for interviewing and hiring Direct Support staff, delegating work activities, preparing employee schedules, and ensuring adequate staffing coverage at all times. The team leader also performs personal care duties that Direct Support staff perform, such as personal hygiene tasks, meal preparation, and goal implementation.
Supervise and coordinate activities of Direct Support employees and manage operations, staffing and budget of 1-3 ICF/IDD facility/facilities assigned.
Spend adequate time in the residential facility monitoring and providing feedback to staff on all three shifts, fostering positive relationships and serving as a role model.
Resolve employee issues and conduct performance reviews.
Ensure employees meet training requirements and attend required events.
Monitor selected budget items and stay within guidelines.
Provide after‑hours and on‑call coverage as part of the direct care rotation.
Ensure that people supported have a clean and maintained home and yard.
Requirements
The ideal candidate is patient, compassionate, nurturing, and has a calming demeanor in stressful situations. They must be able to lift and move up to 50 lbs, work well under pressure, and handle difficult situations with ease.
High School degree or GED required; college courses in Human Services, Social Work or Management preferred.
At least one year of experience working with people with intellectual and developmental disabilities.
Valid driver’s license and automotive insurance.
Flexible schedule and availability for on‑call coverage.
Ability to lift between 20 and 50 lbs and provide CPR after certification.
Pass a background check and drug screen.
CPR, first aid, NCI or MedTech certification is a plus.
Must be qualified as a Habilitation Technician II (med‑certified) or eligible to be so after training.
Pre‑employment Screening
Complete criminal background check.
Name checked in registries: OIG exclusions database, Child Abuse Registry, Offenders Against Individuals with Developmental Disabilities.
Drug testing.
Verification of education and other credentials as required.
Proof of employment history or references, if required.
For positions requiring driving, proof of driver’s license, insurance, and vehicle, if required for transportation.
Benefits
Payactiv: early access to earned wages.
Employee perks and discount program.
Paid Time Off (full‑time employees only).
Health/Insurance (full‑time employees only).
401(k) retirement savings program.
Well‑being programs: physical, emotional, and financial.
Chronic disease management programs for hypertension and diabetes (qualifying employees).
Training: free CPR, first aid, and job‑specific training opportunities.
Contract/contingent workers and interns do not qualify for these benefits.
EEO Statement: RHA is a non‑discriminatory employer. We provide reasonable accommodation to qualified employees with protected disabilities and invite individuals needing accommodations to contact our solutions center for assistance.
About RHA
At RHA Health Services, our mission is to provide a safe and healthy environment and to create opportunities for personal outcomes for individuals with intellectual and developmental disabilities, mental health, and/or substance use needs. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of those we serve, apply to join our team today.
#J-18808-Ljbffr