Hotel Front Desk Representative-2nd Shift (3p-11p)-Part time
Nivea Hospitality, New Philadelphia, OH, United States
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at
Schoenbrunn Inn at 1186 West High Avenue in New Philadelphia, OH .
About the Hotel
Schoenbrunn Inn is a boutique hotel, committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 77 in Tuscarawas County.
Essential Job Functions
Check‑in and Check‑out : Front desk agents welcome guests upon arrival, verify reservations, and assist with the check‑in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check‑out, they settle bills, provide invoices, and ensure a smooth departure.
Room Assignments : They assign rooms to guests based on preferences, availability, and special requests, manage room keys, and ensure rooms are properly prepared.
Guest Service : Front desk agents provide a range of services, including information about local attractions and services.
Handling Guest Concerns : Agents address guest issues or complaints professionally and find appropriate solutions to ensure satisfaction.
Payment and Billing : They handle payments, process credit card transactions, and provide accurate bills.
Safety and Security : Agents monitor security cameras, ensure guest safety, and may be trained in emergency procedures.
Phone and Reservations : They answer calls, take reservations, and manage room availability through the hotel's booking system.
Administrative Tasks : Agents perform record keeping, manage guest profiles, and track room inventory.
Communication : Effective communication with guests, hotel staff, and management is essential.
Hospitality : They create a welcoming atmosphere, making guests feel valued and appreciated.
Job Type
Part‑time
Starting Rate
$13.00 per hour
Employee Benefits
Vison, Dental, Life Insurance and other supplemental benefits; Holiday pay (worked); Employee and Friends & Family Choice Hotels travel discounts; Incentive program.
Schedule
Minimum 8‑hour shifts
Work Location
In person at 1186 West High Avenue, New Philadelphia, OH 44663
Equin Hospitality (Schoenbrunn Inn and The PUB) is an Equal Opportunity Employer.
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Schoenbrunn Inn at 1186 West High Avenue in New Philadelphia, OH .
About the Hotel
Schoenbrunn Inn is a boutique hotel, committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 77 in Tuscarawas County.
Essential Job Functions
Check‑in and Check‑out : Front desk agents welcome guests upon arrival, verify reservations, and assist with the check‑in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check‑out, they settle bills, provide invoices, and ensure a smooth departure.
Room Assignments : They assign rooms to guests based on preferences, availability, and special requests, manage room keys, and ensure rooms are properly prepared.
Guest Service : Front desk agents provide a range of services, including information about local attractions and services.
Handling Guest Concerns : Agents address guest issues or complaints professionally and find appropriate solutions to ensure satisfaction.
Payment and Billing : They handle payments, process credit card transactions, and provide accurate bills.
Safety and Security : Agents monitor security cameras, ensure guest safety, and may be trained in emergency procedures.
Phone and Reservations : They answer calls, take reservations, and manage room availability through the hotel's booking system.
Administrative Tasks : Agents perform record keeping, manage guest profiles, and track room inventory.
Communication : Effective communication with guests, hotel staff, and management is essential.
Hospitality : They create a welcoming atmosphere, making guests feel valued and appreciated.
Job Type
Part‑time
Starting Rate
$13.00 per hour
Employee Benefits
Vison, Dental, Life Insurance and other supplemental benefits; Holiday pay (worked); Employee and Friends & Family Choice Hotels travel discounts; Incentive program.
Schedule
Minimum 8‑hour shifts
Work Location
In person at 1186 West High Avenue, New Philadelphia, OH 44663
Equin Hospitality (Schoenbrunn Inn and The PUB) is an Equal Opportunity Employer.
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