Associate Quality Manager
Stout Stuff, LLC, Bentonville, AR, United States
The Associate Quality Manager manages Stout Stuff’s product quality and compliance programs across its global supplier base. This role ensures supplier and product compliance with internal standards and regulatory requirements. The ideal candidate will build foundational technical and operational skill sets while contributing to continuous improvement for the organization. This position works cross-functionally with sales, operations, and global merchandising teams and is designed to provide growth opportunities into quality, compliance, or sourcing leadership roles.
General Job Description and Duties
Manages factory portfolio data and executes onboarding processes.
Project manages factory audits and ensures CAPA closure.
Analyzes return rates, customer complaints, and defect trends to identify and elevate risks.
Owns investigation and resolution of product quality issues, escalating as needed.
Maintains documentation for quality programs to support compliance with CPSC and other regulations.
Enforces quality and compliance standards through cross‑functional partnership.
Supports continuous improvement initiatives to enhance quality processes and data visibility.
Advises quality and testing requirements based on applicable standards and product specifications.
Supports the development of quality standards for new product categories.
Exercises critical thinking to solve problems in ambiguous situations.
Coordinates with stakeholders across multiple channels (phone, email, messaging platforms, and in person) as needed.
Assists with reporting and other compliance initiatives as needed.
Education & Skills
Bachelor’s degree in business, engineering, or related field or equivalent work experience.
Coursework or demonstrated experience in intermediate analytics.
Self‑motivated and able to prioritize work for maximum productivity.
Strong attention to detail and ability to manage multiple tasks accurately.
Ability to establish timelines and meet deadlines.
Compensation
Medical, Dental, and Life Insurance available.
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General Job Description and Duties
Manages factory portfolio data and executes onboarding processes.
Project manages factory audits and ensures CAPA closure.
Analyzes return rates, customer complaints, and defect trends to identify and elevate risks.
Owns investigation and resolution of product quality issues, escalating as needed.
Maintains documentation for quality programs to support compliance with CPSC and other regulations.
Enforces quality and compliance standards through cross‑functional partnership.
Supports continuous improvement initiatives to enhance quality processes and data visibility.
Advises quality and testing requirements based on applicable standards and product specifications.
Supports the development of quality standards for new product categories.
Exercises critical thinking to solve problems in ambiguous situations.
Coordinates with stakeholders across multiple channels (phone, email, messaging platforms, and in person) as needed.
Assists with reporting and other compliance initiatives as needed.
Education & Skills
Bachelor’s degree in business, engineering, or related field or equivalent work experience.
Coursework or demonstrated experience in intermediate analytics.
Self‑motivated and able to prioritize work for maximum productivity.
Strong attention to detail and ability to manage multiple tasks accurately.
Ability to establish timelines and meet deadlines.
Compensation
Medical, Dental, and Life Insurance available.
#J-18808-Ljbffr