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Office Manager

Zwicker & Associates, P.C., Trenton, NJ, United States


About the Company
The most prestigious lending institutions entrust Zwicker & Associates, P.C. with protecting their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that focuses on ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, we represent creditors in a variety of consumer and commercial recovery and litigation efforts. Our headquarters are in Andover, Massachusetts, with office locations throughout the United States.

Position Overview
Zwicker is presently seeking an

Office Manager

to join our team. We are looking for a candidate with exemplary leadership, communication, organizational, and litigation skills. The ideal candidate will be a dynamic leader, a successful motivator, and a manager of processes who demonstrates critical thinking and problem‑solving abilities. The role requires a highly motivated, detail‑oriented self‑starter driven to perform.

Compensation
Base salary: $65,000 per year, plus applicable bonus.

Responsibilities

Train, comply with, and enforce firm policies, procedures, and expectations

Implement and manage workflow processes within the framework identified by Z&A executive management staff to efficiently achieve all goals and responsibilities

Analyze and process reports to ensure proper workflow is being adhered to pursuant to the expectations of clients and Zwicker & Associates

Supervise, lead, and mentor support staff to ensure accuracy and high production levels

Utilize collection software to properly update and document the status of each account in the assigned inventory

Draft basic pleadings and forms

Communicate effectively and appropriately with team members, other internal departments, outside vendors, opposing counsel, pro se parties, and judicial assistants

Perform other duties as assigned

Requirements

Minimum of three years of experience in office management, administration, or a related role

Legal experience in a high‑volume environment (preferred)

Bachelor’s Degree in Business, Administration, or a related field is preferred

Strong interpersonal skills to lead and develop a department and a team

Strong organizational and time‑management skills with the ability to multitask to complete a wide variety of tasks

Strong written and verbal communication skills

High level of professionalism with a strong commitment to ethics and compliance standards

Leadership ability to manage challenges and oversee employees

Proficient computer skills, including Word, Excel, and Outlook

Ability to communicate in a common language with individuals or groups verbally and/or in writing

Ability to operate a computer, phone, or equivalent device

Ability to complete a minimum of a 40‑hour flexible workweek schedule

Ability to read and comprehend position‑specific documents and correspondence

Physical Qualifications

Ability to lift five pounds or greater

Ability to sit 90% of the workday at times

Ability to bend at the waist and be mobile when needed

Ability to concentrate and use critical thinking

Benefits
Full‑time, full‑benefit position. The benefit package includes medical, vision, and dental insurance, long‑term disability insurance, life insurance, compensated time off, paid holidays, and a 401(k) with match. This is a drug‑free workplace.

Equal Employment Opportunity
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. We are an equal opportunity employer.

Application Information
Please review our Applicant Privacy Notice at http://www.zwickerpc.com/job-applicant-privacy-notice/. This position will remain open for at least five (5) business days to allow all qualified and eligible employees to apply.

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