Aleph Roma (Hilton) cerca Food&Drink Supervisor
Hotel Domani, Hilton Village, VA, United States
An F&D Supervisor is responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What will I be doing?
Oversee operations of Food and Drink outlets
Maintain exceptional levels of customer service
Recruit, manage, train, and develop the team
Assist with annual and mid-year appraisals with team members under your responsibility
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines
Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
Develop menus with other members of Food and Drink team
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Deputise for the Food and Drink manager in their absence
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
Previous Food and Drink Management or Supervisory experience
Knowledge of Financial Systems
Flexibility to respond to a range of work situations
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Excellent grooming standards
Additional Capabilities and Distinctions
Willingness to develop team members and self
Degree in Relevant Area
#J-18808-Ljbffr
What will I be doing?
Oversee operations of Food and Drink outlets
Maintain exceptional levels of customer service
Recruit, manage, train, and develop the team
Assist with annual and mid-year appraisals with team members under your responsibility
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines
Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
Develop menus with other members of Food and Drink team
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Deputise for the Food and Drink manager in their absence
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
Previous Food and Drink Management or Supervisory experience
Knowledge of Financial Systems
Flexibility to respond to a range of work situations
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Excellent grooming standards
Additional Capabilities and Distinctions
Willingness to develop team members and self
Degree in Relevant Area
#J-18808-Ljbffr