Specialist, IRIS Consulting (Franklin, WI, Oak Creek, WI, and S. Milwaukee, WI)
Molina Healthcare, Milwaukee, WI, United States
Job Description
Job Summary
Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you! We’re currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home‑based, you will have regularly scheduled visits with IRIS participants in their home and community.
As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program – a Medicaid long‑term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here. Together, you will identify the long‑term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals. ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side‑by‑side with people enrolled in IRIS.
As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!
Knowledge, Skills, and Abilities
Meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the participant’s home. Because IRIS is a self‑directed program, ICs must be available upon the participant’s request.
Provide program orientation to new participants, including teaching rights and responsibilities, verifying legal documents, completing employee paperwork, and responsible use of public dollars.
Explore a broad view of the participant’s life, including goals, important relationships, community connections, employment interests, awareness of Self‑Directed Personal Care option, and backup support plans.
Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis while staying within the participant’s IRIS budget and the requirements of the program determined by the Department of Health Services (DHS).
Document all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.
Research community resources and natural supports that fit the individual outcomes for each participant and share that information with them as it becomes available.
Document progress and changes as needed within the plan and data system anytime a modification is requested by a participant.
Prepare Budget Amendment or One‑Time Expense paperwork when required based on the participant’s IRIS budget.
Educate participants on how to read and interpret monthly budget reports to ensure they operate within their budget. Serve as a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency, assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring workers are paid, and mitigating potential risks or conflicts of interest.
Develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.
Maintain confidentiality and HIPAA compliance.
Collaborate with other IRIS Consultant Agency staff to ensure successful implementation of participants’ plans.
Attend in‑person monthly team meetings with other ICs and their supervisor. Attend weekly phone check‑ins with the ICs and IRIS Consultant Supervisor, and perform other duties as assigned.
Required Qualifications
At least 2 years of experience in health care, preferably in care coordination, and at least 1 year of experience serving target groups of the IRIS program (adults with intellectual/physical disabilities or older adults), or equivalent combination of relevant education and experience.
Bachelor’s degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field (or four years of commensurate experience if no degree).
Valid and unrestricted driver’s license, reliable transportation, and adequate auto insurance for job‑related travel requirements unless otherwise required by law.
Ability to develop positive and effective work relationships with coworkers, clients, participants, providers, regulatory agencies, and vendors.
Ability to work independently with minimal supervision and demonstrate self‑motivation.
Demonstrated knowledge of long‑term care programs.
Familiarity with principles of self‑determination.
Problem‑solving and critical‑thinking skills.
Excellent time‑management and prioritization skills.
Ability to focus on multiple projects simultaneously and adapt to change.
Ability to develop and maintain professional relationships and work through challenging situations.
Comfortable working within a variety of settings with ability to adjust style as needed to work with diverse populations, various personalities, and personal situations.
Demonstrated knowledge of community resources.
Proactive and detail‑oriented.
Excellent verbal and written communication skills.
Microsoft Office suite/applicable software program proficiency.
Molina Healthcare offers a competitive benefits and compensation package.
Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $19.84 - $38.69 per hour. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Job Summary
Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you! We’re currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home‑based, you will have regularly scheduled visits with IRIS participants in their home and community.
As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program – a Medicaid long‑term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here. Together, you will identify the long‑term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals. ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side‑by‑side with people enrolled in IRIS.
As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!
Knowledge, Skills, and Abilities
Meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the participant’s home. Because IRIS is a self‑directed program, ICs must be available upon the participant’s request.
Provide program orientation to new participants, including teaching rights and responsibilities, verifying legal documents, completing employee paperwork, and responsible use of public dollars.
Explore a broad view of the participant’s life, including goals, important relationships, community connections, employment interests, awareness of Self‑Directed Personal Care option, and backup support plans.
Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis while staying within the participant’s IRIS budget and the requirements of the program determined by the Department of Health Services (DHS).
Document all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.
Research community resources and natural supports that fit the individual outcomes for each participant and share that information with them as it becomes available.
Document progress and changes as needed within the plan and data system anytime a modification is requested by a participant.
Prepare Budget Amendment or One‑Time Expense paperwork when required based on the participant’s IRIS budget.
Educate participants on how to read and interpret monthly budget reports to ensure they operate within their budget. Serve as a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency, assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring workers are paid, and mitigating potential risks or conflicts of interest.
Develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.
Maintain confidentiality and HIPAA compliance.
Collaborate with other IRIS Consultant Agency staff to ensure successful implementation of participants’ plans.
Attend in‑person monthly team meetings with other ICs and their supervisor. Attend weekly phone check‑ins with the ICs and IRIS Consultant Supervisor, and perform other duties as assigned.
Required Qualifications
At least 2 years of experience in health care, preferably in care coordination, and at least 1 year of experience serving target groups of the IRIS program (adults with intellectual/physical disabilities or older adults), or equivalent combination of relevant education and experience.
Bachelor’s degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field (or four years of commensurate experience if no degree).
Valid and unrestricted driver’s license, reliable transportation, and adequate auto insurance for job‑related travel requirements unless otherwise required by law.
Ability to develop positive and effective work relationships with coworkers, clients, participants, providers, regulatory agencies, and vendors.
Ability to work independently with minimal supervision and demonstrate self‑motivation.
Demonstrated knowledge of long‑term care programs.
Familiarity with principles of self‑determination.
Problem‑solving and critical‑thinking skills.
Excellent time‑management and prioritization skills.
Ability to focus on multiple projects simultaneously and adapt to change.
Ability to develop and maintain professional relationships and work through challenging situations.
Comfortable working within a variety of settings with ability to adjust style as needed to work with diverse populations, various personalities, and personal situations.
Demonstrated knowledge of community resources.
Proactive and detail‑oriented.
Excellent verbal and written communication skills.
Microsoft Office suite/applicable software program proficiency.
Molina Healthcare offers a competitive benefits and compensation package.
Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $19.84 - $38.69 per hour. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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