Leave & Accommodations Manager – North America
S&P Global, Boulder, CO, United States
About the Role
The Leave & Accommodations Manager – North America operates within the Americas People Solutions team, managing processes for Canada and the United States while providing strategic global support.
We work across Argentina, Canada, India, Malaysia, Mexico, the Philippines and the US in an agile environment focused on operational excellence and innovative HR solutions.
We are committed to developing best practices and adding significant value through advanced process improvements and cutting‑edge technology implementations to shape the future of our broader People function strategy.
Responsibilities and Impact
Own the LOA process for the US and Canada, including FMLA, state and provincial PFML programs, private PFML plans, short‑ and long‑term disability and other required or company‑sponsored leaves
Ensure ongoing compliance with all applicable federal, state, provincial, and local regulations; monitor legislative changes and lead implementation of required updates in partnership with Legal, Payroll, and Benefits
Oversee the US accommodations process, ensuring full compliance with ADA, FEHA, and related regulations, including oversight of the interactive process and return‑to‑work coordination in partnership with Regional People Advisors
Partner closely with People Services, Payroll and Benefits to ensure accurate pay treatment, benefit continuation, arrears processing, audits, and reconciliations during leave periods
Monitor and manage third‑party leave and accommodation vendors, including operational performance, SLAs, data quality, issue resolution, and continuous improvement
Improve efficiency, accuracy, and employee experience by partnering with People Services and People Technology teams on enhancements to Workday, ServiceNow, and vendor platforms
Serve as mentor and leader for the North America People Services team, ensuring proper support for leave of absence inquiries and administration in accordance with regional expectations and business requirements
Develop and maintain knowledge articles, standard operating procedures, and enablement materials for employees and People Solutions teams
Ensure accurate tracking, governance, and reporting of leave and accommodation data; analyze metrics and trends to support risk mitigation, capacity planning, and decision‑making
Contribute to regional and global initiatives related to leave and accommodations strategy, compliance, and operational excellence, including partnering with global and regional teams to drive consistency, governance, and scalable global frameworks
Compensation and Benefits
Anticipated base salary range for this position is $64,320 to $119,841. Final base salary will be based on location, experience, skill set, training, licenses and certifications.
This role is eligible for an annual incentive plan and additional benefits. For more information on benefits, visit https://spgbenefits.com/benefit-summaries.
Basic Required Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent relevant experience.
3+ years of experience in Leave of Absence and/or benefits administration, with deep expertise in U.S. leave programs; Canada experience strongly preferred.
Demonstrated expertise in FMLA, ADA, state PFML programs, disability, and accommodations processes.
Proven experience working cross‑functionally with Payroll, Benefits, Legal, People Technology, and external vendors.
Strong analytical and problem‑solving skills with the ability to translate data into operational insights.
Additional Preferred Qualifications
Experience owning or designing accommodations processes at scale.
Customer service experience with delivery of SLA‑driven metrics and performance standards.
Familiarity with AI‑driven HR tools or platforms such as automation software, or predictive analytics tools to streamline HR processes.
Experience in identifying opportunities for process automation within HR processes using technologies like workflow automation, data integration tools, or reporting platforms to improve efficiency and accuracy.
Willingness to stay updated with the latest AI and technology trends in HR to continuously improve processes and strategies.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
Family Friendly Perks: Benefits for partners and little ones with best‑in‑class perks for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com.
Location
Boulder, Colorado, United States
#J-18808-Ljbffr
The Leave & Accommodations Manager – North America operates within the Americas People Solutions team, managing processes for Canada and the United States while providing strategic global support.
We work across Argentina, Canada, India, Malaysia, Mexico, the Philippines and the US in an agile environment focused on operational excellence and innovative HR solutions.
We are committed to developing best practices and adding significant value through advanced process improvements and cutting‑edge technology implementations to shape the future of our broader People function strategy.
Responsibilities and Impact
Own the LOA process for the US and Canada, including FMLA, state and provincial PFML programs, private PFML plans, short‑ and long‑term disability and other required or company‑sponsored leaves
Ensure ongoing compliance with all applicable federal, state, provincial, and local regulations; monitor legislative changes and lead implementation of required updates in partnership with Legal, Payroll, and Benefits
Oversee the US accommodations process, ensuring full compliance with ADA, FEHA, and related regulations, including oversight of the interactive process and return‑to‑work coordination in partnership with Regional People Advisors
Partner closely with People Services, Payroll and Benefits to ensure accurate pay treatment, benefit continuation, arrears processing, audits, and reconciliations during leave periods
Monitor and manage third‑party leave and accommodation vendors, including operational performance, SLAs, data quality, issue resolution, and continuous improvement
Improve efficiency, accuracy, and employee experience by partnering with People Services and People Technology teams on enhancements to Workday, ServiceNow, and vendor platforms
Serve as mentor and leader for the North America People Services team, ensuring proper support for leave of absence inquiries and administration in accordance with regional expectations and business requirements
Develop and maintain knowledge articles, standard operating procedures, and enablement materials for employees and People Solutions teams
Ensure accurate tracking, governance, and reporting of leave and accommodation data; analyze metrics and trends to support risk mitigation, capacity planning, and decision‑making
Contribute to regional and global initiatives related to leave and accommodations strategy, compliance, and operational excellence, including partnering with global and regional teams to drive consistency, governance, and scalable global frameworks
Compensation and Benefits
Anticipated base salary range for this position is $64,320 to $119,841. Final base salary will be based on location, experience, skill set, training, licenses and certifications.
This role is eligible for an annual incentive plan and additional benefits. For more information on benefits, visit https://spgbenefits.com/benefit-summaries.
Basic Required Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent relevant experience.
3+ years of experience in Leave of Absence and/or benefits administration, with deep expertise in U.S. leave programs; Canada experience strongly preferred.
Demonstrated expertise in FMLA, ADA, state PFML programs, disability, and accommodations processes.
Proven experience working cross‑functionally with Payroll, Benefits, Legal, People Technology, and external vendors.
Strong analytical and problem‑solving skills with the ability to translate data into operational insights.
Additional Preferred Qualifications
Experience owning or designing accommodations processes at scale.
Customer service experience with delivery of SLA‑driven metrics and performance standards.
Familiarity with AI‑driven HR tools or platforms such as automation software, or predictive analytics tools to streamline HR processes.
Experience in identifying opportunities for process automation within HR processes using technologies like workflow automation, data integration tools, or reporting platforms to improve efficiency and accuracy.
Willingness to stay updated with the latest AI and technology trends in HR to continuously improve processes and strategies.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
Family Friendly Perks: Benefits for partners and little ones with best‑in‑class perks for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com.
Location
Boulder, Colorado, United States
#J-18808-Ljbffr