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Document Control Coordinator

Herbalife, Winston Salem, NC, United States


THE ROLE

The 1'st shift Document Control Coordinator will be part of the Quality group and will work onsite at our state‑of‑the‑art Innovation and Manufacturing facility in Winston‑Salem, NC. The role includes utilizing and being familiar with document control system requirements, which include issuing numbers, document change management, circulating for review and approval, tracking at all stages of routing, approval, distribution, periodic review, and storage of historical files, maintaining documentation, and filing all master documents. Additional responsibilities include ensuring ongoing and timely support of project‑related activities and tasks, providing administrative support for Quality/Technical Services tasks, and maintaining accurate upkeep of all regulated documents and assigned quality system records.
HOW YOU WOULD CONTRIBUTE

Receive batch sheets, Material Issued forms, Continuation forms, Pallet Tag sheets, QA In‑Process Review sheets, QA Physical Attribute forms, Request for Analysis forms, Vendor documentation (COAs, MSDS, COO, Kosher cert., etc.)
Request for Analysis (if needed and missing) and Finished Product Release checklists
Responsible for DCR creation, release and change implementation
Control, maintain, retrieve and distribute official documents per the company's document control procedures
Maintain manual and electronic tracking system of controlled documents for review and approvals
Perform distribution activities related to activity of controlled documents
Update and maintain manual and electronic tracking lists, Document Control databases, and document distribution binders and logs
Provide customer service to all employees needing assistance with GMP, GCP and GLP controlled documentation
Perform administrative tasks to support the maintenance of document and master files
Perform all other related job duties as assigned or requested by department or company management
Perform all responsibilities in accordance with company guidelines and Standard Operating Procedures and appropriate industry and regulatory standards, guidelines, rules, and regulations
Review production records to assure materials meet specifications
Responsible for Quality records filing and storage
Support History record review and Product release
Support Sterilization / Environmental and Pest Control documentation
WHAT’S SPECIAL ABOUT THE TEAM

The team is a self‑directed and highly motivated group that requires minimal guidance and maintains a high level of efficiency. They are results‑driven and proud of the work they accomplish to prevent quality defects, yet they tend to stay out of the spotlight.
SUPERVISORY RESPONSIBILITIES

None
QUALIFICATIONS

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL

Skills

Strong organizational and time management skills
Good interpersonal and communication skills
Ability to communicate effectively verbally and in written English
Computer literacy, with proven PC and software experience
Ability to lift a minimum of 30 lbs.
Able to work well individually and as a team member under the pressure of manufacturing
Experience

2 years QA/QC experience
Experience with SOPs
Education

High‑school diploma (or equivalent)
Preferred qualifications

2 years cGMP and customer and FDA audit experience
Bachelor's degree or equivalent in science or a related area
PHYSICAL DEMANDS

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow otherwise qualified individuals to perform the essential functions of the job.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
Manual dexterity required
Moderate: Mostly standing, walking, bending, frequent lifting
WORK ENVIRONMENT

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently‑abled individuals to perform the essential functions of the job within the environment.
The manufacturing facility is clean, orderly, properly lighted and ventilated
Noise levels are considered low to moderate, with some areas requiring hearing protection
BENEFITS

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which include Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short‑Term and Long‑Term Disability and an Employee Assistance Program (EAP).
Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.
EEO & DIVERSITY STATEMENT

At Herbalife, we are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates are a key contributor to Herbalife's ongoing success.

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