Operations Manager
Western Exterminator Company, California, MO, United States
Overview
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Responsibilities
Manage daily operations of specialists with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service, and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Submit weekly, monthly, and yearly reports, as required
Qualifications
Bachelor’s degree (preferred but not required)
3-5 years in a management role with emphasis in customer service
Success in training, mentoring, and coaching service professionals
Must have excellent verbal and written communication skills
Previous experience in a route-oriented, service environment a plus
Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
Must possess a valid driver’s license from state of residence
Pay Range
Yearly: $70,000.00 - $91,000.00
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Benefits and Perks
Benefits start day 1 for full-time colleagues
Total Rewards Program information and related benefits details available
Health and wellness benefits including Medical, Dental, Vision, Disability, and Life Insurance plus more
401(k) retirement plan with company-matching contributions
Vacation days, sick days, company-paid holidays and floating holidays
Rentokil is committed to complying with all Federal, State, and local laws related to employment of qualified individuals with disabilities. This position may involve work in customers’ residences and other locations with variable conditions. The following applies where applicable by law: Qualified applicants with arrest or conviction records will be considered for employment in accordance with local fair chance laws.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc. These systems may include Workday, Loop, and HireVue for communication during the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
#J-18808-Ljbffr
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Responsibilities
Manage daily operations of specialists with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service, and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Submit weekly, monthly, and yearly reports, as required
Qualifications
Bachelor’s degree (preferred but not required)
3-5 years in a management role with emphasis in customer service
Success in training, mentoring, and coaching service professionals
Must have excellent verbal and written communication skills
Previous experience in a route-oriented, service environment a plus
Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
Must possess a valid driver’s license from state of residence
Pay Range
Yearly: $70,000.00 - $91,000.00
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Benefits and Perks
Benefits start day 1 for full-time colleagues
Total Rewards Program information and related benefits details available
Health and wellness benefits including Medical, Dental, Vision, Disability, and Life Insurance plus more
401(k) retirement plan with company-matching contributions
Vacation days, sick days, company-paid holidays and floating holidays
Rentokil is committed to complying with all Federal, State, and local laws related to employment of qualified individuals with disabilities. This position may involve work in customers’ residences and other locations with variable conditions. The following applies where applicable by law: Qualified applicants with arrest or conviction records will be considered for employment in accordance with local fair chance laws.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc. These systems may include Workday, Loop, and HireVue for communication during the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
#J-18808-Ljbffr