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Business Development Manager

CITC Special Effects, Monroe, WA, United States


Help Shape the Future of Multimodal Mobility

Are you a high-performing business developer who thrives in complexity, wins trust early in the design process, and turns vision into market-defining reality? Do you enjoy influencing design standards, owning markets, and building relationships that shape how cities and campuses move? If so, this is a rare opportunity to make a visible, lasting impact. Sportworks is at a transformational moment of growth. With new products, new digital services, and expanded solutions we are redefining sustainable, multimodal transportation.

The Opportunity
Your mission is to ensure Sportworks solutions are understood, trusted, and specified early—becoming the standard for premium, secure, bike parking. You will engage deeply with architects, designers, planners, and specifiers while selling directly to transit agencies, universities, and campus decision-makers. Additionally, you will build and lead a high-impact manufacturer representative network, expanding reach and accelerating growth across regions and market segments.

Key Success Factors

Revenue & Market Growth – Drive sustained revenue growth by expanding Sportworks’ solutions across multiple vertical markets and securing entry into new and existing markets through targeted strategies and high-value partnerships.

Direct-to-Customer Sales Excellence – Lead direct engagement with decision makers, navigating complex stakeholder environments and long sales cycles to close high-impact opportunities.

Pipeline Development – Build and manage a strong, predictable pipeline by identifying decision-makers, cultivating trust, and advancing opportunities to close.

Channel & Rep Network Expansion – Build, manage, and energize a manufacturer rep network to scale influence, geographic coverage, and specification adoption.

Customer & Partner Relationships – Establish lasting relationships that generate repeat business, long-term account growth, and strategic partnerships.

Adaptive Business Development Leadership – Use market insight and customer feedback to continuously refine strategy and capture emerging opportunities.

Essential Duties And Responsibilities

Partner with marketing to drive awareness, credibility, and trust within the A/E/C and transportation planning communities.

Represent the voice of the customer internally—shaping tools, resources, and strategies that increase specification rates and brand preference.

Lead full-cycle business development, from prospecting and pitching through negotiation and close.

Drive adoption of Sportworks solutions within the architecture and design community, as well as among transit and institutional buyers.

Close complex, multi-stakeholder opportunities in partnership with reps, consultants, and internal teams.

Provide market insight to senior leadership and product teams to inform near- and long-term growth strategies.

Collaborate closely with operations and product management to anticipate customer needs and ensure predictable growth.

Develop and deliver compelling value propositions, presentations, and continuing education programs.

Actively seek market intelligence and customer insights to uncover new opportunities.

Expected Behaviors Aligned With Our Cultural Values And Anchors

Sets a High Bar – Establishes ambitious goals, owns outcomes, and relentlessly pursues improvement with transparency and accountability.

Solves Complex Problems – Removes barriers with low ego, strong judgment, and a focus on what’s best for the team and the customer.

Bias for Action – Values progress over perfection; uses structured experimentation and continuous improvement to drive results.

Champions the Silver Falls Way – Actively gathers and shares Voice of Customer insights to fuel learning and innovation.

Teamwork Matters – Collaborates across functions to improve processes, standard work, and execution.

Required Education, Experience And Skills

5+ years of outside sales or business development experience with a record of exceeding revenue goals.

3+ years of success in the A/E/C industry, including winning specifications and influencing large-scale projects.

Experience selling to or working directly with municipalities, higher education, or large institutional customers strongly preferred.

Proven ability to build architect-focused and specifier-driven campaigns.

Technical, consultative mindset with the ability to become a trusted subject matter expert.

Familiarity with CSI specs, CAD/Revit, LEED requirements.

Strong storytelling and content development skills (presentations, case studies, webinars).

Proficiency with CRM tools (Salesforce or similar) and standard business software.

Strong negotiation, presentation, and closing skills.

Challenger-style, consultative sales approach.

Experience with SaaS or digital service models is a plus.

Self-starter mindset with strong organization, project management, and analytical skills.

Physical Requirements And Working Conditions

Routine travel (approx. 20‑40%) required.

Allowable travel to meet with customers, attend trade shows or events, on average once a month.

Must be able to lift up to 40 pounds at times.

Critical role in on-site customer visits, trade shows and other company events, requiring prolonged periods of standing and the ability to lift, carry, and assemble demonstration equipment.

Compensation & Benefits
In addition to competitive pay, we offer a comprehensive benefits package to support the health and wellbeing of our employees.

Benefits Include

Paid holidays and paid time off

Medical, dental, and vision coverage (with employer contribution to each)

Simple IRA with 3% employer match

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Life Insurance and AD&DD plans

ORCA Passport benefit for new hires

Silver Falls Capital and its portfolio companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, ancestry, age (40 or older), disability, genetic information, marital status, veteran or military status, or any other status protected by applicable law.

Requirements
PI283996076

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