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Skilled Nursing Facility Business Office Manager

BaneCare Management, Hingham, MA, United States


Harbor House Rehab & Nursing Center is seeking a

Business Office Manager

to support the day‑to‑day financial and front office operations of our facility. We are a skilled nursing center providing short‑term rehabilitation and long‑term care in a supportive, team‑oriented environment.

Position Summary
The Business Office Manager is responsible for overseeing resident accounts, financial processes, and front desk operations. The role works closely with residents, families, and staff to ensure accurate billing, strong customer service, and smooth daily operations.

Key Responsibilities

Manage resident accounts, including personal needs allowance (PNA) funds

Process deposits, bank reconciliations, and check requests

Support accounts receivable and billing functions

Oversee reception staff and front desk operations

Communicate with residents and families regarding billing and account questions

Maintain accurate financial records and ensure compliance with internal procedures

Order and manage office supplies as needed

Qualifications

High school diploma or equivalent required

Experience in accounts receivable, billing, office management, or financial operations

Experience in a skilled nursing facility (SNF) or healthcare setting preferred, but not required

Strong organizational skills and attention to detail

Comfortable managing financial transactions and reconciliations

Experience supervising staff or coordinating office operations is a plus

Strong communication and customer service skills

Benefits

Low‑cost medical insurance

Dental and vision insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursementReferral bonuses

This role is well‑suited for someone who enjoys organized, detail‑focused work and values being part of a collaborative healthcare team.

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