Lab Quality Assurance Specialist
hackajob, Baytown, TX, United States
The Laboratory Quality Assurance Specialist develops, maintains, and monitors the quality management system for Laboratory Services. Responsibilities include evaluating and implementing patient safety initiatives, regulatory and accreditation compliance, risk management, and performance improvement. The role collaborates with ancillary and patient care departments to develop plans and policies for improved quality outcomes across all testing phases, manages external proficiency programs, coordinates reports for the department, promotes compliance within laboratory and point‑of‑care testing sites, and facilitates the annual assessment of the quality assurance program.
FLSA Status
Exempt
Qualifications
Education:
Bachelor degree in a related field.
Experience:
Four years in a clinical setting, including two years as a Medical Laboratory Scientist/Medical Technologist or equivalent role.
Licenses and Certifications:
Certifications as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by the Board of Certification (ASCP).
Certified Clinical Laboratory Scientist by the National Credentialing Agency for Laboratory Personnel (NCA).
Certified Medical Technologist or Medical Laboratory Scientist by American Medical Technologists (AMT).
Skills and Abilities:
Demonstrates necessary skills and competencies for safe job performance through evaluations and reviews.
Knowledge of functional disciplines, departmental processes, and procedures.
Skilled in planning, organizing, delegating, coaching, and developing team members.
Strong interpersonal skills and customer‑service orientation toward patients, visitors, physicians, and co‑workers.
Adapts to multiple priorities with minimal supervision.
Detail‑oriented with a focus on maintaining accuracy.
Independent judgment to identify problems, causes, and corrective actions.
Basic computer proficiency with Hospital/Laboratory Information Systems and office software.
Effective communication in speaking, reading, and writing English.
Essential Functions
People Essential Functions
Promotes a positive work environment and contributes to a dynamic, team‑focused work unit that helps one another achieve optimal department results.
Collaborates with the patient care team by actively communicating and reporting pertinent patient care information and data comprehensively.
Teaches students, clinical staff, new employees, and others as assigned by Manager; monitors competency assessment completion.
Service Essential Functions
Organizes workload, sets priorities, and utilizes available time to assist others and perform additional tasks.
Analyzes and responds to client complaints, unusual incident reports, and risk management inquiries.
Quality/ Safety Essential Functions
Reviews laboratory quality occurrence data; prepares reports and graphical data for department management, clients, and customers.
Manages laboratory proficiency testing program, tracks exceptions, orders and distributes samples, routes results, monitors outcomes, and initiates corrective actions.
Coordinates point‑of‑care testing program activities across the hospital, including equipment evaluation, policy development, and quality control monitoring.
Prepares, implements, and initiates review of laboratory policies and procedures; performs literature searches to promote compliance with regulatory agency requirements.
Coordinates preparation for laboratory and hospital surveys, facilitates follow‑up for deficiencies cited.
Prepares presentations for committee meetings and educational programs; facilitates discussions with staff and leaders to develop strategy and action plans for programs/projects.
Coordinates validation plans before implementing new tests and instrumentation.
Finance Essential Functions
Adjusts work schedule to accommodate departmental/organizational needs; uses time‑recording system appropriately.
Utilizes resources efficiently and avoids waste of supplies.
Growth/ Innovation Essential Functions
Generates and communicates new ideas and suggestions to improve quality or service.
Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
Supplemental Requirements
Work Attire
Uniform: No
Scrubs: No
Business professional: No
Other (department approved): No
On‑Call
Employees may be required to be on‑call during emergencies (e.g., disaster, severe weather events) regardless of selection below.
On‑Call: Yes
Travel
Travel specifications may vary by department.
Travel within the Houston Metropolitan area: Yes
Travel outside Houston Metropolitan area: Yes
Houston Methodist is an Equal Opportunity Employer.
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FLSA Status
Exempt
Qualifications
Education:
Bachelor degree in a related field.
Experience:
Four years in a clinical setting, including two years as a Medical Laboratory Scientist/Medical Technologist or equivalent role.
Licenses and Certifications:
Certifications as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by the Board of Certification (ASCP).
Certified Clinical Laboratory Scientist by the National Credentialing Agency for Laboratory Personnel (NCA).
Certified Medical Technologist or Medical Laboratory Scientist by American Medical Technologists (AMT).
Skills and Abilities:
Demonstrates necessary skills and competencies for safe job performance through evaluations and reviews.
Knowledge of functional disciplines, departmental processes, and procedures.
Skilled in planning, organizing, delegating, coaching, and developing team members.
Strong interpersonal skills and customer‑service orientation toward patients, visitors, physicians, and co‑workers.
Adapts to multiple priorities with minimal supervision.
Detail‑oriented with a focus on maintaining accuracy.
Independent judgment to identify problems, causes, and corrective actions.
Basic computer proficiency with Hospital/Laboratory Information Systems and office software.
Effective communication in speaking, reading, and writing English.
Essential Functions
People Essential Functions
Promotes a positive work environment and contributes to a dynamic, team‑focused work unit that helps one another achieve optimal department results.
Collaborates with the patient care team by actively communicating and reporting pertinent patient care information and data comprehensively.
Teaches students, clinical staff, new employees, and others as assigned by Manager; monitors competency assessment completion.
Service Essential Functions
Organizes workload, sets priorities, and utilizes available time to assist others and perform additional tasks.
Analyzes and responds to client complaints, unusual incident reports, and risk management inquiries.
Quality/ Safety Essential Functions
Reviews laboratory quality occurrence data; prepares reports and graphical data for department management, clients, and customers.
Manages laboratory proficiency testing program, tracks exceptions, orders and distributes samples, routes results, monitors outcomes, and initiates corrective actions.
Coordinates point‑of‑care testing program activities across the hospital, including equipment evaluation, policy development, and quality control monitoring.
Prepares, implements, and initiates review of laboratory policies and procedures; performs literature searches to promote compliance with regulatory agency requirements.
Coordinates preparation for laboratory and hospital surveys, facilitates follow‑up for deficiencies cited.
Prepares presentations for committee meetings and educational programs; facilitates discussions with staff and leaders to develop strategy and action plans for programs/projects.
Coordinates validation plans before implementing new tests and instrumentation.
Finance Essential Functions
Adjusts work schedule to accommodate departmental/organizational needs; uses time‑recording system appropriately.
Utilizes resources efficiently and avoids waste of supplies.
Growth/ Innovation Essential Functions
Generates and communicates new ideas and suggestions to improve quality or service.
Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
Supplemental Requirements
Work Attire
Uniform: No
Scrubs: No
Business professional: No
Other (department approved): No
On‑Call
Employees may be required to be on‑call during emergencies (e.g., disaster, severe weather events) regardless of selection below.
On‑Call: Yes
Travel
Travel specifications may vary by department.
Travel within the Houston Metropolitan area: Yes
Travel outside Houston Metropolitan area: Yes
Houston Methodist is an Equal Opportunity Employer.
#J-18808-Ljbffr