Risk Innovation and Transformation Manager
Crowe, Livingston, NJ, United States
Job Description
The Risk Innovation & Transformation Manager leads firmwide initiatives to modernize risk management through technology and process improvement. This role focuses on leveraging ServiceNow GRC and artificial intelligence to enhance risk visibility and efficiency. The position operates within a complex, cross-functional environment and drives adoption of innovative solutions. The manager plays a key role in shaping the future state of risk management at the firm. This role also collaborates closely with globally located team members, including colleagues based in India, and requires reasonable availability during overlapping business hours to support effective communication and workflow.
Responsibilities
Lead transformation initiatives using ServiceNow GRC, including IRM and Privacy Management modules
Drive integration of AI and automation into risk management processes
Design and optimize ServiceNow workflows for risk identification, assessment, and reporting
Enable continuous monitoring, issue management, and control testing using IRM capabilities
Implement Privacy Management workflows, including data requests and compliance tracking
Collaborate with cross-functional teams to deliver AI-assisted risk solutions
Analyze current processes to identify automation and predictive analytics opportunities
Apply change management methodologies to support technology adoption
Develop communication, training, and stakeholder engagement plans
Promote innovation and responsible use of AI in risk practices
Monitor initiative performance using analytics and AI-driven insights
Provide project updates, including risks, metrics, and adoption progress
Minimum Qualifications
Bachelor’s degree in Business, Information Systems, Risk Management, or related field
Must have at least 5 years of overall risk management related experience
Demonstrated experience with ServiceNow GRC gained over 3-5 years working in the platform
Previous experience in a consulting environment is a plus
Experience implementing AI and/or automation in risk or compliance processes
Experience leading technology-enabled transformation initiatives
Understanding of process improvement and change management principles
Strong leadership and stakeholder engagement skills
Strong analytical and problem-solving abilities
Project management experience across multiple initiatives
Strong communication and presentation skills
Preferred Qualifications
ServiceNow Certified Implementation Specialist – Risk and Compliance
ServiceNow Certified System Administrator
Prosci Change Management Certification
Project Management Professional Certification
Our Benefits
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
Application Deadline
The application deadline for this role is 05/31/2026.
Salary Range
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $87,200.00 - $179,500.00 per year.
Equal Employment Opportunity
Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe without a pre-existing agreement signed by both parties will be considered the property of Crowe, and free of charge.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
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The Risk Innovation & Transformation Manager leads firmwide initiatives to modernize risk management through technology and process improvement. This role focuses on leveraging ServiceNow GRC and artificial intelligence to enhance risk visibility and efficiency. The position operates within a complex, cross-functional environment and drives adoption of innovative solutions. The manager plays a key role in shaping the future state of risk management at the firm. This role also collaborates closely with globally located team members, including colleagues based in India, and requires reasonable availability during overlapping business hours to support effective communication and workflow.
Responsibilities
Lead transformation initiatives using ServiceNow GRC, including IRM and Privacy Management modules
Drive integration of AI and automation into risk management processes
Design and optimize ServiceNow workflows for risk identification, assessment, and reporting
Enable continuous monitoring, issue management, and control testing using IRM capabilities
Implement Privacy Management workflows, including data requests and compliance tracking
Collaborate with cross-functional teams to deliver AI-assisted risk solutions
Analyze current processes to identify automation and predictive analytics opportunities
Apply change management methodologies to support technology adoption
Develop communication, training, and stakeholder engagement plans
Promote innovation and responsible use of AI in risk practices
Monitor initiative performance using analytics and AI-driven insights
Provide project updates, including risks, metrics, and adoption progress
Minimum Qualifications
Bachelor’s degree in Business, Information Systems, Risk Management, or related field
Must have at least 5 years of overall risk management related experience
Demonstrated experience with ServiceNow GRC gained over 3-5 years working in the platform
Previous experience in a consulting environment is a plus
Experience implementing AI and/or automation in risk or compliance processes
Experience leading technology-enabled transformation initiatives
Understanding of process improvement and change management principles
Strong leadership and stakeholder engagement skills
Strong analytical and problem-solving abilities
Project management experience across multiple initiatives
Strong communication and presentation skills
Preferred Qualifications
ServiceNow Certified Implementation Specialist – Risk and Compliance
ServiceNow Certified System Administrator
Prosci Change Management Certification
Project Management Professional Certification
Our Benefits
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
Application Deadline
The application deadline for this role is 05/31/2026.
Salary Range
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $87,200.00 - $179,500.00 per year.
Equal Employment Opportunity
Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe without a pre-existing agreement signed by both parties will be considered the property of Crowe, and free of charge.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
#J-18808-Ljbffr