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Warehouse Operations Supervisor

JobSquad Florida, Miami, FL, United States


The Warehouse Operations Supervisor is responsible for overseeing daily warehouse activities, ensuring efficient operations, and maintaining high standards of safety, quality, and productivity. This role leads a team of warehouse associates and coordinates inbound, outbound, and inventory processes within a fast-paced logistics environment.

Key Responsibilities
Operations Management

Supervise daily warehouse operations including receiving, picking, packing, shipping, and returns

Ensure on-time and accurate order fulfillment aligned with customer requirements

Monitor workflow, staffing levels, and productivity to meet operational KPIs

Coordinate with transportation, customer service, and inventory control teams

Lead, train, and develop warehouse staff (pickers, packers, forklift operators)

Conduct daily shift meetings and communicate performance expectations

Enforce company policies, SOPs, and safety procedures

Manage attendance, scheduling, and performance evaluations

Inventory & Quality Control

Ensure accurate inventory transactions and cycle counts

Maintain compliance with client-specific requirements (including cGMP, FDA, or food-grade standards when applicable)

Investigate and resolve inventory discrepancies

Safety & Compliance

Enforce OSHA safety standards and company safety programs

Ensure proper use of PPE and safe operation of equipment

Conduct safety audits and incident investigations

Maintain a clean and organized warehouse (5S standards)

Systems & Reporting

Utilize Warehouse Management Systems (WMS) for tracking and reporting

Monitor KPIs such as productivity, accuracy, and on-time shipping

Prepare operational reports and provide updates to management

Qualifications
Education & Experience

High School Diploma or GED required; Associate’s or Bachelor’s degree preferred

3–5+ years of warehouse or logistics experience

1–2+ years of supervisory or team lead experience

Experience in 3PL or high-volume distribution environment preferred

Strong leadership and team management skills

Knowledge of WMS systems (e.g., SAP, Manhattan, or similar)

Understanding of inventory control and warehouse processes

Familiarity with OSHA safety regulations

Experience with forklifts, RF scanners, and material handling equipment

Bilingual (English/Spanish) preferred in South Florida markets

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