Medical Receptionist
SunState Medical Specialists, Port Saint Lucie, FL, United States
Why Join Us?
SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.
Job Description
Our radiation oncology practice is seeking a compassionate and highly organized Front Desk Receptionist to manage daily front office operations and provide exceptional service to our patients. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for patients undergoing cancer treatment. This position requires strong multitasking abilities, excellent communication skills, and a calm, professional demeanor. The ideal candidate will be comfortable handling a high-volume, fast-paced medical setting while maintaining sensitivity to the needs of oncology patients and their families. To succeed in this role, you should have a friendly and empathetic personality, as well as the ability to respond to patient needs efficiently and respectfully. You must be detail-oriented, dependable, and capable of maintaining composure in stressful situations.
Responsibilities
Greet and welcome patients and visitors with professionalism and compassion
Check patients in and out, ensuring accurate demographic and insurance information
Answer, screen, and route incoming phone calls in a timely manner
Schedule, confirm, and coordinate patient appointments
Maintain patient records in the electronic medical record (EMR) system
Communicate effectively with clinical staff regarding patient flow and needs
Ensure the reception area is clean, organized, and stocked with necessary materials
Handle sensitive patient information in compliance with HIPAA regulations
Assist patients with forms, questions, and general inquiries
Perform general clerical duties such as filing, faxing, scanning, and data entry
Support the care team by helping manage daily workflow and patient coordination
Skills & Qualifications
Previous experience as a Receptionist or Front Office Representative in a medical setting
Familiarity with EMR systems and basic medical terminology
Strong interpersonal and customer service skills, with a compassionate approach
Professional appearance and demeanor
Excellent written and verbal communication skills
Ability to handle sensitive situations with discretion and empathy
Strong organizational and multitasking abilities in a fast-paced environment
Reliable, detail-oriented, and proactive problem-solverAbility to work effectively both independently and as part of a team
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SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.
Job Description
Our radiation oncology practice is seeking a compassionate and highly organized Front Desk Receptionist to manage daily front office operations and provide exceptional service to our patients. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for patients undergoing cancer treatment. This position requires strong multitasking abilities, excellent communication skills, and a calm, professional demeanor. The ideal candidate will be comfortable handling a high-volume, fast-paced medical setting while maintaining sensitivity to the needs of oncology patients and their families. To succeed in this role, you should have a friendly and empathetic personality, as well as the ability to respond to patient needs efficiently and respectfully. You must be detail-oriented, dependable, and capable of maintaining composure in stressful situations.
Responsibilities
Greet and welcome patients and visitors with professionalism and compassion
Check patients in and out, ensuring accurate demographic and insurance information
Answer, screen, and route incoming phone calls in a timely manner
Schedule, confirm, and coordinate patient appointments
Maintain patient records in the electronic medical record (EMR) system
Communicate effectively with clinical staff regarding patient flow and needs
Ensure the reception area is clean, organized, and stocked with necessary materials
Handle sensitive patient information in compliance with HIPAA regulations
Assist patients with forms, questions, and general inquiries
Perform general clerical duties such as filing, faxing, scanning, and data entry
Support the care team by helping manage daily workflow and patient coordination
Skills & Qualifications
Previous experience as a Receptionist or Front Office Representative in a medical setting
Familiarity with EMR systems and basic medical terminology
Strong interpersonal and customer service skills, with a compassionate approach
Professional appearance and demeanor
Excellent written and verbal communication skills
Ability to handle sensitive situations with discretion and empathy
Strong organizational and multitasking abilities in a fast-paced environment
Reliable, detail-oriented, and proactive problem-solverAbility to work effectively both independently and as part of a team
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